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Asteria Inn & Suites - Stillwater/St Paul

  1. Minnesota
  2. Stillwater Lodging

Reviews, get directions and contact details for Asteria Inn & Suites - Stillwater/St Paul

Address: 2190 W Frontage Rd, Stillwater, MN 55082, USA
Phone: (651) 430-3990
State: Minnesota
Zip Code: 55082


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Reviews
We paid for 2 rooms with 2 beds each for a bachelorette party. When we arrived, the second room only had 1 room. They stated they weren't sure if we were going to show up, so didn't reserve a second room with 2 beds for us. They refused to give us another room or refund us. They offered yo put a pull away in the room, but the room was so small, we wouldn't have been able to walk in it. My friend thankfully had brought a blowup small bed which she was able to use. I would never stay here again, or recommend this place to others. The hotel knew that more than 2 people were staying in the room, and charged an extra $10 per person. They simply overbooked, but refused to fix their issue.
8 years ago (14-08-2017)
I stayed here on may 20th we booked a room months in advance when it was still a super 8. We paid for the room then, but when we got there they said we had not paid and we were forced to pay again we showed them a receipt and they said they could not accept it. They have refused to give us a refund 3 times now and are essentially trying to ignore us away my wife wrote a review on Google as well and they deleted it. I have never had a more unprofessional experience. Upon leaving we found drugs in the room. Do not go here. they do not deserve your business. I have people at the better business bureau investigating them. And if the owner is reading this a return call would be appreciated.
8 years ago (03-06-2017)
The room was ok but wreaked of stale smoke. It was a non-smoking room! The room appeared as though they had thrown it together in a hurry with spots on the wall, unpainted because they moved them and the bathtub would fill up with water and take a long time to drain. It used to be a Super 8!
8 years ago (22-10-2017)
Front entry was a bit small. Rooms are dated but clean. For the price I would stay again.
8 years ago (29-10-2017)
Checking in, tried to raise rate, had us confirmed for 3 nites vs. confirmed 4, dead cockroach in drawer, phone didn't work, shower head unstable, no closet space....5 hangers, and window wouldn't open - crank didn't work.
8 years ago (12-10-2017)
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