AT&T

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Address: 692 Massachusetts Ave, Cambridge, MA 02139, USA

Phone: (617) 349-3555

Website

State: Massachusetts

City: Cambridge

Zip Code: 02139

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

The folks at this AT&T store have provided the best customer service I have received in my 15 years as an AT&T customer. I return to this store again and again because Mike and Aron are expert problem solvers, and they take the time they need in order to provide as much assistance as each customer requires. I highly recommend this store and these two Associates.

 7 years ago (10-12-2017)

I received inaccurate information from a representative about a promotion, then had issues with the S9 device while attempting to do a trade in.  The AT&T staff member factory reset my phone and then said they could not complete the upgrade. All my content was lost. They offered me a $100 credit to "offset these troubles".

 7 years ago (11-04-2018)

The people at this store have no idea what they are doing. 
I walked in and it should have taken 5 mins. I needed my imei updated for my sim because I bought an unlocked phone. 
After they eventually figured that out, and rebooted my phone 3 times, I had to show them how to set the correct APN settings to get it to work.
To top it off a rep tried to forcefully put a micro usb cable in my usb-c phone AFTER I TOLD HIM IT WOULD NOT FIT. what the hell

 7 years ago (10-08-2017)

Aron was fabulous. He was fast, efficient, very helpful in every way. A great experience.

 8 years ago (16-03-2017)

Waited over an hour for help at this location the other week.  When I finally received help, the employee was very personable, knowledgeable, and helped me with the questions that I had.  When I visited this location today, the employee (a different one) told me that the services that I was helped with the other week are not available at this location and that I'd need to go elsewhere.  A complete 180 from what the previous employee told me.

 8 years ago (04-01-2017)

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Reviews, get directions and contact details for AT&T

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