AT&T

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Address: 780 E US Hwy 80 Suite 200, Forney, TX 75126, USA

Phone: (972) 552-1901

Website

State: Texas

Zip Code: 75126

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Reviews

This store is completely incompetent of giving concise information. The information we received from this store did not in any way reflect what corporate says. Through a series of unfortunate events, one mistake, that this store made, cost my wife and I in excess of $1800. Corporate l, however, was helpful. The only problem is that it took 3 hrs plus for my wife to resolve a myriad of billing issues. Stay far away from this store. It's loaded with people who are not properly trained and are incapable of solving any billing issue. Complete joke and one of the worst experiences I have ever had with a company. STAY FAR AWAY FROM THIS STORE UNTIL THEY BEGIN HIRING/training people who can actually resolve issues and input data correctly on a computer screen.

 8 years ago (07-08-2017)

Friendly and knowledgeable staff.!
Went in to have my phone looked at. Was seated and greeted within 2 mins of being there. Sandra was so sweet and really took care of me. She went above and beyond to make sure I left happy.

 8 years ago (08-07-2017)

Came in needing help about a tech issue and a bill pay, was quickly and easily taken care of and even had them set me up on a new plan to save me money. And the deals they had on smart security for .99 one time definitely sparked my interest and decided to set it up. Very friendly and helpful group of individuals!

 9 years ago (16-02-2017)

Some of the most helpful people I have ever met at an AT&T store. Came in to fix a problem with my bill and they got it fixed and they even were able to get a credit on my account through customer service. 
Genuinely amazing

 9 years ago (16-02-2017)

Ican never get ahold of these people!! Never amswer there phones and when they do they are very rude!!!!! Worst staff ever

 8 years ago (24-05-2017)

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