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GameStop

  1. Texas
  2. Forney Shoe Store

Reviews, get directions and contact details for GameStop

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GameStop is the world's largest video game retailer. With over 6,100 stores located throughout the United States and 17 countries, we are the retail destination for gamers around the world.

Address: 351 FM 548 STE 104, Forney, TX 75126, USA
Phone: (972) 552-2479
State: Texas
Zip Code: 75126


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Reviews
I have been getting my games from Gamestop for years now, I just want to say that this store in Forney just blew me and my wife away with their customer service. The staff is always friendly and knowledgeable on the products but today they went above and beyond. I asked my wife to run up there to get me a game that was on sale this week, on her way there out 3 1/2 year old fell asleep in the car, she called the store told them the situation and they literally took payment and brought the games out to my wife. That is awesome customer service, they didn't have to do that and I didn't expect them to, but they did. It is reasons like this that make me drive past another Gamestop and go to this one. Such Great customer service.
8 years ago (08-11-2017)
The people that work there are very nice and it's always clean inside the store. It's one of the best GameStops I've been in
8 years ago (28-07-2017)
Came out here from Dallas for the elusive Wii U power cable that was listed in stock. The staff (on duty at the time was named Kyler) was very friendly and we had a nice conversation and the store trip experience was overall pretty great. Unfortunately I had already gotten home before I realized that it was not the same cable as labeled. I left feedback on their feedback website (since the store was closed already) alerting management of the issue and stating I'd be back during my next free time to get a refund. A couple days later I got a call from the manager Meghan apologizing, even though it wasn't a big issue (I spend enough time looking through physical shops for hard to find games to know what to expect for parts as rare as this, and drive enough that I don't mind the trip) and she even said she'd honor the refund even if I couldn't make it out before the receipt's deadline. When I got to the store she was really helpful, very nice, and very quickly and professionally handled the whole situation. This is a great store with great staff!
8 years ago (11-03-2017)
I brought my son here to spend some of his birthday money and he bought Mortal Kombat. He was excited to go home and play but as soon as we popped it in nothing happen. The game was a bust. I called and spoke with an associate who was friendly said they would switch it out. I'm finally back up here a couple days later it's 3:30pm and the doors are locked with there's a sign on the door saying "be back in 15 minutes" during regular business hours. Very unprofessional. I live 30 minutes away and arriving to see this sign was a joke. If this store allows their associates to randomly close down the store whenever they'd like I won't be coming back.
8 years ago (19-04-2017)
Rating based purely on the staff, especially the manager at this location. This one's a diamond in the rough
8 years ago (20-09-2017)
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