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Reviews, get directions and contact details for AT&T

Story

AT&T of Monroeville helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 4030 William Penn Hwy, Monroeville, PA 15146, USA
Phone: (412) 856-9540
State: Pennsylvania
Zip Code: 15146


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
I always get fast, friendly service when I've gone to this location. As is with ALL cell phone stores (especially AT&T) - if you go right when they open or make an appointment online, you will get MUCH faster service. If you go mid-day on the weekend, expect to wait over an hour for service.
8 years ago (20-11-2017)
I have been a customer for 10 years and this store is the slowest AT&T store I've ever been to. During thanksgiving week with deals and promotions going on there were on 3 employees, 1 with no account access signing people in, which was useless. A kiosk could sign people in and replace the individual working there. The customer service is terrible and the staff moves super slow. I highly suggest the waterfront location over this one. Currently looking to switch carriers due to lack of good customer service. I don't recommend this store or AT&T.
8 years ago (21-11-2017)
Sat for 30 minutes no help, not greeted at the door to be put in the walk in system. 3 staff members present. All I wanted was a new phone charger! I'm gonna have to find a new At&t to spend my money at
8 years ago (11-11-2017)
Long wait. The store manager doesn't help take care of people. She just stands around or hides. Never will go back to that store. I walked out
7 years ago (17-02-2018)
Terrible. Just terrible. My wife and I waited for nearly 20 minutes and were ignored by ALL 3 people working there. There were two other people being helped prior to our entry, but not even a glance was given to us while we waited. After nearly 15 minutes, two older couples came in and they were promptly checked in and told they would be helped in a few minutes, while WE WERE STILL IGNORED. Thanks for the service AT&T monroeville, really made it worth my while.
8 years ago (13-07-2017)
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