AT&T

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AT&T of Stevenson Ranch helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 24943 Pico Canyon Rd, Stevenson Ranch, CA 91381, USA

Phone: (661) 799-0800

Website

State: California

City: Stevenson Ranch

Zip Code: 91381

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Store has zero management. All devices are off. They have no system for walking people so they take whoever they want first not in order. Worst AT&T store experience ever.

 7 years ago (08-02-2018)

Thank you so much to Managers Cesar and Crystal for going to bat for my business acct and getting their Area Manager Megan to approve an escalation for my business account. We were so upset that the deal for $650 credits for iPhone 7 upgrades when you turn in your iPhone 6 had ended early when we were told we had until September 30. The Stevenson Ranch team went above and beyond to make things right and Sales Rep Kyle did an awesome job in the store making it very easy on us. Too bad we had to drive over an hour because the management team in T.O. and Simi wouldn't even ask their area manager (Peter) because he had already yelled at them for asking about other escalations. Don't know why they have an escalation process if the deciding person won't even listen to see if they are justified. He almost single-handedly lost a 20+ line business account that spends over $1k/mo, but luckily the Stevenson Ranch store saved the day! Thanks!

 8 years ago (05-10-2016)

Worst experience ever!  Went in to get a new iPhone 7 plus with the iPad promotion for 49.00.  The moron who helped gave me a price of my total bill, then after I signed the contracts he told me a total new price!  I said "what the hell are you talking about"! You said one price and give me another price after I sign the contract!  What a scam!  I told him to cancel everything.  He said he cancelled everything and that my plan was back to where I had it before.  

Still wanting the new phone and iPad, I went to another location where I found out that the moron from the other store had completely changed my whole plan around to make me pay hundreds of dollars of additional crap he added to my plan.  This is total bs and fraudulent activity.  I have been with att since it was air touch back in the early 90s.. this store is toxic don't go here!  If you do, Watch out for this scam!.. they didn't apologize, they didn't try to earn my business they just said "I'll open the door for you on your way out".  Lol.. it's almost comical how they treat people here.  

 8 years ago (12-11-2016)

Awful

 7 years ago (23-03-2018)

This store is the best! They answer all ?'s and are always veruly helpful.I always go to this location. Friendly and great service. unlike other stores such as the one in valencia on bouquet canyon. They are the worst. Never answer phones and never help.

 10 years ago (02-06-2015)

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