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Reviews, get directions and contact details for AT&T

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AT&T of Hixson helps connect our customers with entertainment, revolutionary smartphones, smart home security and more.

Address: 5691 TN-153, Hixson, TN 37343, USA
Phone: (423) 870-0766
State: Tennessee
Zip Code: 37343


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Reviews
I was assisted by a very kind, helpful associate named Melissa. She explained thoroughly every question I had. I had no wait time at all. I appreciate the efficiency and courtesy of the staff at this AT&T store!
9 years ago (29-08-2016)
Highly upset after getting a new phone, which i didn't want to begin with (note 7 recall) I went by today to get a new phone. The guy who helped me was Adam. I plainly asked him in the store if all of my pictures would be uploaded to my new phone. He looked everything over and said yes. For everything to complete it should take about 2 hours. I never got my pictures uploaded, I guess he looked at the wrong thing. None of my pictures or contacts transferred. He didn't let me do the device uploads that these phones have, just said everything was fine and good to go... but it wasn't.
9 years ago (27-09-2016)
First off I dropped my phone screen busted they sell me insurance when I purchased it now my deductible is 225 and then I go in the store for help they say we can't help you here u have to make ur claim on line or on the phone well that's bullshit they didn't mind helping me swipe my credit card there so any way now suposably my phone is on back order but they are some sneaky ass holes as soon as I get squared up with them I'm done I'll take my money somewhere else
9 years ago (11-11-2016)
Highly professional, knowledgeable and sincerely concerned only to help the customer. I received a new phone and the staff helped me learn it...can'the ask for more. They also leet me know any questions or issues please drop by and they be would assist. Thank you to all 3 managers and Heidie. Just moved here and is a good feeling AT&T is around the corner. Brian M.
9 years ago (06-07-2016)
Staff are not friendly and not helpful at all. Go to the AT&T store on Gunbarrel road for better service.
9 years ago (05-10-2016)
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