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Auntie Anne's Pretzels

  1. Hurst
  2. Hurst Pretzels
  3. Hurst Fast Food
  4. Hurst Desserts

Reviews, get directions and contact details for Auntie Anne's Pretzels

Auntie Anne's Pretzels
"Our golden-brown soft pretzels are freshly baked and served hot out of the oven. Pair your sweet or salty treat with our original lemonade and our variety of dips. If you're looking for snacks for your party or event, call Auntie Anne's for all your snack catering needs. From party platters to pretzel buckets and sampler trays, our freshly baked delights are sure to be a hit at office meetings, birthday parties, and especially at weddings. Hot, golden-brown pretzels served fresh out of the oven and delicious lemonade."
Address: 1101 Melbourne Rd Ste 1000, Spc 122 , Hurst 76053, TX, US
Phone: (817) 590-9440
State: TX
City: Hurst
Zip Code: 76053


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Reviews
Came here specifically for the almond pretzel on a Saturday night at 7pm, store closes at 9 pm. The cashier said they couldn't make a fresh batch because they start closing at 8. You still have 2 hours, before closing time. Cashier then states, he didn't know why they couldn't make more? Who owns this business? There were 6 people behind the counter. Do all the people work there? If so, you're paying 6 people to do nothing. If they don't, there's a health issue at this establishment. Business owner, do better. Whoever owns the mall needs to look into the establishment you have at your location. From all the terrible reviews, there's a big issue that needs to be addressed. Auntie Anne's, needs to look into this location as it's throwing you're business name in the dirt.
I love the pretzels there. I asked for u salted pretzel and the staff told me they couldn't make one when I always get one there all the time. Then I asked for some mini dogs they said it would take about 20 mins I said that is fi me can you charge me and I'll come back for them he said no he wanted me to come back and wait in 30 minute line since it was busy the weekend before Xmas. Then he told me we aren't making anymore. I was a little upset. So just got for my little ones not me. They need to do better
We use to love Aunt Annie's and regularly would stop at the mall by us just to get one. We moved to a new area recently and having waited in line to find only one of the almond pretzels available we asked how long till the next batch was ready as we wanted 3 and would have waited for our favorite flavor but they refused to make more. Told us they wouldn't make more till the plain flavor nuggets sold and we would have to make due with those. Really?!? This is the second time and I thought the first was a fluke but no, we will never be waiting in line for poor customer service again. I miss our old location and the nice people there.
The teenagers here are disrespectful, unprofessional, rude and inadequate employees. I’ve come here and paid several times for wrong orders, only to be told “they don’t know” how long it’ll be to correct them, with terrible childish attitudes. They’ve literally rolled their eyes after being inconvenienced with having to do the job they are paid to do & step up to a register. Especially the young thin girl with brown hair. Will never eat at another Auntie Anne’s again.
Smells great but limited selection was further limited by broken equipment. Felt like bait and switch, but may just be a timing issue. No pretzels were available for purchase; they were cooking. Other items were available such as cinnamon pretzels and pretzels dog bites, but we wanted pretzels and chocolate freeze forget name which were not available at the time we visited.
My husband and I ordered a pretzel with cheese plus asked for two waters. They didn't even have regular pretzels just the pretzel bites, which I should of just canceled the transaction then. We were paying with cash as well, which resulted in the lady running the register to give us attitude that was not necessary. The young lady was so busy rudely telling us it to be exact change that she forgot to ring up our two waters. Then said oh, I didn't know you wanted waters. If she bothered to treat people with respect instead of copping an attitude maybe she would of heard us. Paper money spends just as well as plastic. How can you be a business and not have change for your customers? Also, there was only two people working on the 26th of April with a long line out to the other businesses. Only one person was assisting customers while the other one was making pretzels. I thought both people should be working together to get the line down but what do I know?‍ please eat elsewhere. Don't even bother with this place.
I came at 6 and asked for a salt free pretzel and she said they could not make any. They did not give me a reason why when they close at 8... my 3 yr old don't like salt. While one of them is making one right in front of my eyes but didn't offer to make one salt free. No one is in line or waiting any orders. Bella and Josephine thanks for the great customer service.
The Spanish girl had just made a fresh batch of cinnamon my favorite, hot with an extra frosting I Always get and extra one for more dipping. She was very nice and courteous.
Overlooked at counter by 3 workers and only have 2 large pretzels sitting out. They told me they couldn't cook anymore because they were short staffed but 3 workers were available.
The customer service at this Auntie Anne’s is the best. The ladies working there were very professional and attentive. They made me exactly what I wanted and the pretzels were delicious. I highly recommend going to try the pretzels here. I am definitely going back!!
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