Automotive Specialists

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Address: 11111 Golden Given Rd E, Tacoma, WA 98445, USA

Phone: (253) 536-9029

Website

State: Washington

Zip Code: 98445

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Reviews

Had an LX470 suspension conversion kit installed.  The folks were great.  So far my SUV is riding just like new minus the active suspect control.  So, if I can get anther 30k miles of a comfortable ride I am happy.

 7 years ago (27-08-2017)

This place never lets me down. They're AAA approved and they provide shuttle service. Great customer service!!

 7 years ago (08-09-2017)

I have an older vehicle (+30 years) and it was having some problems. I thought I knew what it was, but before I ran off and did the repairs I thought I should have someone confirm my suspicions. Took it into Automotive Specialists for a diagnostic. Diagnostic might have been a bit more expensive than other places, but I also didn't feel like I was at a shop out to screw me. This place had plenty of business, clean waiting rooms, bathrooms, TV, etc, so I felt it was maybe worth it to pay a bit more. Their diagnostic found something I wasn't expecting, and after I took the car home and applied a temporary fix to what they said the problem was, I discovered they were utterly, indisputably, 100% right. The car went from sounding like a Hefty bag full of old soup cans to quite as a hybrid. I'm happy I took my car here, them doing a correct diagnostic saved me a lot of time and money I would have spent otherwise fixing something that didn't solve the problem. I will be back, I am absolutely satisfied.

 8 years ago (23-02-2017)

I work at Johnson RV, and they always take excellent care of  our customers for any engine maintenance or inspections. Great job!

 8 years ago (09-03-2017)

We have an old 1984 motorhome and when we first bought it on our way home with it, it died. So after we had it towed home we called Automotive Specialists and spoke with Chris. He was extremely helpful and very personable. He allowed us to drop off the motorhome after hours so they could work on it. They fixed it after about 2 weeks. Well, after all of that, there was still an issue so I called Chris and he told us to bring it back and it would be fixed free of charge since their diagnostic test should have caught the last issue. Now it runs great. These guys are very good. The only reason I gave it 4 stars is because it took so long to fix and they never called to let me know anything....I always had to call after days without hearing anything. Yes they were kinda spendy but honestly the customer service won me over. I will send anyone I know there and my future mechanical needs will be sent their way as well.

 8 years ago (23-03-2017)

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