Avis Car Rental

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Avis Car Rental Brooklyn Center operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 1299 Brookdale Center, Brooklyn Center, MN 55430, USA

Phone: (763) 566-1708

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State: Minnesota

Zip Code: 55430

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Reviews

We rented a Mini Van from Blaine MN to travel across country with two children, we picked up the van Friday, Feb 24th. Advised the guys there of our travel etc. Also we would be driving in the heart of a winter storm and through some mountains. We did make it to our destination safely. However the next morning we wake up and make out way to church and the tire was completely flat. Spent half the day Sunday getting the issues fixed. Roadside service came out and they were wonderful. Told us that the tire could not be repaired and that the van should not have left with any of the tires that were on it. That the tires had been fixed multiple times and they were unsafe and Avis should have never let us leave in that condition knowing we were traveling across country in a snow storm. 
So the next day, Monday we had to contact Avis at the airport to exchange for a new vehicle. We got the new mini van, however it did not have any of the upgrades on our original reservation, stow and go or GPS but the van did drive a lot better. Avis did comp us two days out of 10 days we had the rental for, however I feel like they should have done something more then comp us two days, and I feel since we wasted two days of our trip on their issues at least a phone call follow up would have been better. This  was the first time we have used them (usually use enterprise) and probably the last.

 8 years ago (15-03-2017)

Nice car but very poor service. Wouldn't honor discounts that were promised. When we called to ask questions, we couldn't ever reach him. 

 9 years ago (18-11-2016)

This is the best Avis I have been to.  The staff [Lee] is very professional Caring and friendly  he will do all he can to make my rental perfect   if you live in the north suburb of Minneapolis this is where to rent a car.  never had a bad experience
Thanks Lee I will always rent from you

 9 years ago (30-04-2016)

Lee's customer service was beyond poor. I am a preferred member and had never experienced this level of unprofessionalism. I will not be returning ever.

 9 years ago (28-03-2016)

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