Bailey's Auto Repair

Reviews, get directions and contact details for Bailey's Auto Repair

Address: 73800 Twentynine Palms Highway, Twentynine Palms, CA 92277, USA

Phone: (760) 367-7716

Website

State: California

Zip Code: 92277

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

They were on point for towing and knew where I was on the BLM. When talking to their staff they were attentive, knowlegeble and able to identify the issue on my older vehicle. Tons of experience in that shop.
The price provided was on point and reasonable. They had as fast as can be expected turnaround even with ordering parts out of town.
When I was stressed their knowledge and confidence of the issue put me at ease.
Wonderful Business
I do recommend them and would return.

      
      
      
 7 years ago (24-01-2018)

Hands down the worst business have ever had the displeasure of dealing with. My husband's car needed engine work done, and all other mechanics in town were too busy to get r done in a timely manner. Bailey's was the only place available (which, in hindsight, should have been a dead giveaway that they were awful). My husband dealt with them mostly at first, so I can not accurately say how they treated him while dropping off his car. The trouble arose on the last day of the two-week deadline they gave us when we had not heard from them regarding the condition or progress of the car. We called, and the mechanic working on it was apparently sick and would not be back for a few days. Once they gave us a new timeline, we brushed it off and waited. Once again finding ourselves reaching the deadline, we decided to call the day before our vehicle was due to be finished to check on its progress. They brushed us off saying that they needed to order a part to finish the work and it would be another week or so. I do not have a problem with delays; things happen. My problem was that they did not keep us informed. They did not bother to call to tell us that we would be out of a car for twice as long as they assured us. On top of all this, the car's check engine light came on less than two weeks after we finally got the car back. I called to make an appointment, and the receptionist answered the phone rudely. When I explained the issue she said that my husband should have read his work order stating that five extra oil changes were necessary every 500 miles. When I informed her that we had not driven 500 miles in two weeks, she continued to deflect blame and insist that we should have taken better care of the car. So, to sum it all up, we paid over $3000 to be out of a car for a month without a fix.

 8 years ago (02-03-2017)

The place is a total ripoff I took my car to get it smogged because I live in Twentynine Palms they took over a hour to get the smog done after it didn't pass they wanted a extra $140 just to let me know what needed to be replaced on top of that they couldn't find were they left my keys when they were done with my old car plus all the while they took ignoring me it will be the last time I ever go there I'm finishing my smog repair for my Toyota corolla in Yucca Valley I'm driving more distance from where I live but well worth it be very aware if you take your car there they are nothing but crooks

 8 years ago (29-03-2017)

Worst place to go to. They don't keep you informed and they rip you off. They tried to replace and engine for an alternator problem. Marines stay clear of this garbage place.

 8 years ago (06-06-2017)

I called up to have my car towed and within an hour my car was picked up and dropped off. The price for the tow was reasonable.

 8 years ago (31-10-2016)

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