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Reviews, get directions and contact details for Baker Roofing Company

About

Baker Roofing Co., established in 1915, is a full service building envelope contractor recognized as one of the leading specialty contractors nationwide.

Story

In 1915 W. P. Baker hung a sign in his downtown Raleigh shop indicating that Baker Roofing (then Baker Rawls Tin Shop) was open for business. That sign read “We shall do good work. At a profit if we can, at a loss if we must, but always good work." Today, that sign can be found hanging in lobby of our Raleigh headquarters to act as a daily reminder of the values that drive all of team Baker.

Since that day in 1915, Baker Roofing has grown to become one of the Nation’s largest and most respected roofing contractors. Baker Roofing Company now has 20 locations in 6 states throughout the Southeast and performs work all across the US as well as internationally. Most recently Baker Roofing was recognized by Roofing Contractors Magazine as the Roofing Contractor of the Year (2016).

Mission

We shall do good work
at a profit if we can
at a loss if we must
but always good work

Products

Roofing, Siding, Windows, Doors, Gutters, Gutter Guards, and Insulation. Commercial New Roof Construction, Commercial Reroofing, Roof Repairs, Leak Investigation, Premier Accounts, Roof Assurance

Address: 517 Mercury St, Raleigh, NC 27603, USA
Phone: (919) 828-2975
moc.gnifoorrekab@tcatnoc
State: North Carolina
City: Raleigh
Zip Code: 27603


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I had a new placed on my house about month ago and it looks great. The staff was friendly and knowledgeable. I have received quite a few compliments on the roof! I would call Baker roofing anytime.
7 years ago (14-03-2018)
Weeks Later-- Baker Roofing continues to exceed my expectations. They truly stand behind their work. On one occasion, they came back out to touch up work after a painter made a mess on some shingles. On occasions you need one sub-contract to work with another subcontractor. Baker came back out to complete the job by installing brick flashing after the brick mason left-requiring an additional trip. Marvin was my manager through the project & he made sure the work was done to the highest standards. He won't let you down!! Marvin & Rob did a fantastic job managing my roofing project. Marvin strives hard to achieve a perfect roofing project. He does what he says and wants the customer to be happy with the roofing job. He is extremely reliable and conscientious. Additionally, he goes beyond the call of duty, even to the point where he goes behind other subcontractors to take care of things they failed to do around the house. Rob was wonderful in getting my project started and in helping me pick out the shingle color. You may pay a little more with Baker Roofing, but you won't be sorry with the job. By having it done right in the first place, you eliminate all the fixes and frustrations you would have to deal with with other companies. I highly recommend them!
8 years ago (03-07-2017)
The company did not take care our plants and our neighbor's car. After changing the roof, my plants started dying and my neighbor's car was scratched. After several conversations with the project manager, they ignored our complains and refused to fix the issues.
7 years ago (27-02-2018)
I contacted them weeks ago regarding damage to an outdoor item. I provided plenty of opportunity for them to respond, as I called and emailed the company directly several times. I even called and left a voicemail with the contracted project manager. I find it to be poor customer service to not even follow up...
7 years ago (10-01-2018)
I bought this house knowing that it needed a lot of work, but at every turn the house surprised me with more than I anticipated. I knew that there were leaks from the roof around the chimney and they sky lights also had some leaks. I needed a company that was capable of all of the flashing work around the chimney as well as replacing the skylights, so I could avoid finger pointing if any issues arose. Your team arrived promptly and gave me a quote as I asked. After selecting you, I was scheduled professionally for the amount of time the job was estimated to take. Here is where Baker made the difference. I hired a mason to remove the lower course of stone on the chimney so the flashing could be applied. The upper remaining stone was buttressed by wooden braces underneath. These braces were removed and replaced as the flashing was applied by Baker personnel. Baker also was to place a stainless steel cover on top of the chimney to protect the stone work from future rain damage. While hammering to remove the mortar mound on top of the chimney for a flat surface, the remaining stones fell from the chimney like someone dropping their pants. This was a huge avalanche of heavy stones and I am soooo happy they did not injury anyone. However, the stones did damage my roof and deck as well as removing some copper rain gutter and poking some holes in the screen on the porch. When Baker told me they were going to make this right, I was overjoyed! This is the difference in working with a first class company. Baker fixed all the holes in the roof, laid new shingles and repaired the screens and worked with the Mason to repair to reapply the stones at no additional cost. I was so happy that I contracted for a deck, two more skylights, and total rain gutter replacement. All of this was done very professionally. I want to add that the Baker personnel were always friendly and helpful. They typical scenario, would have been a company claiming it was not their fault and leaving the homeowner to pick up the pieces and pay for damages. Baker stood behind their work and they are as good as their word. Thank you! I would not hesitate to recommend Baker to anyone. I want you to stay in business forever. Richard A. Ostergard
8 years ago (04-09-2017)
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