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Bambi Baby

  1. New Jersey
  2. North Bergen Furniture Store

Reviews, get directions and contact details for Bambi Baby

Bambi Baby
Address: 5411 Bergenline Ave, West New York, NJ 07093, USA
Phone: (201) 867-7634
State: New Jersey
City: West New York
Zip Code: 07093


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Outstanding customer service. They took extra time to confirm that I ordered the correct toddler rail conversion kit online and then shipped it next-day. Ask for Joanne in customer service--she hit everything and left nothing to the imagination. Thanks Joanne!
7 years ago (19-03-2018)
Worst place ever my wife went in to buy a baby baptism suit to send out of the country the lady didn't let her show the outfit to the baby's mother to make sure she liked it. didn't buy anything horrible customer service, no cute outfits for baby boys so don't understand why we couldn't take a picture of the only suit that could have been ok to buy never going in here again ,shopping elsewhere.
8 years ago (23-01-2018)
Amazing customer services, prices, and shipping! I emailed them with a question and they answered very early the next business day. We found our baby furniture locally but it was very expensive. We saved about $1800 with Bambi Baby. And we couldn't believe how fast it shipped! We placed the order Monday night and the furniture arrived at our house in Kentucky on Friday! We are recommending this company to all of our friends and family!!!
8 years ago (10-09-2017)
I purchase a stroller today, I arrived 20 minutes before closing and I was rushed. The two sales women were so rude and annoying. They kept rushing me to leave, they asked me what else do I need so I can leave. I wanted to purchase more items but because they were obnoxious I left. This is the problem with boutique stores, there's no management to speak too, then these stores wonder why customers go to department stores.. BETTER customer service!
8 years ago (24-10-2017)
In response to the below comments, the dress HAD the tag attached, so that is a complete lie. If this is the owner that wrote the response, you weren't there and your people are NOT telling you the truth, nor have you trained them to offer having you call your customers back. I shared the pictures of the tagged dress. And you didn't support my mother when she just wanted to exchange for the CORRECT size because YOU tagged it wrong. When she showed the woman the tag and the size discrepancy, she completely dismissed her and walked away. And didn't even offer to take her number down and have the owner call (she just suggested that we wait for 1.5 hours for the owner to come back - outrageous). Completely awful business practices. And I will have you know that I've never written a bad review, but this experience warranted that. Ps - notice the tag says 18 and the dress is 9 months. Completely wrong of you to not help us. All we wanted was an exchange for the same dress in the right size. We didn't want our money back! You said you would have gladly exchanged it in your response but you DID NOT even offer that, so please don't lie. Worse than bad business practices is an untrustworthy business. Your staff offered no assistance so please don't lie to cover it up now just because I called you out on it and brought the issue to social media. -------------------- I now understand why their Hoboken location closed. Absolutely the worst experience EVER!!! My daughter had her first birthday and received a gorgeous dress from this place. HOWEVER, the dress was labeled 18 months on the price tag and 9 months on the actual tag manufacturer. Needless to say it didn't fit because she needed the 18 month size. My mother tried to exchange it for the appropriate size this morning, and the woman at the counter was offensive and refused to help us. She said that the dress was washed (even though the original tags were still on it, in the gift bag and tissue paper from their store). She refused to help them or talk to them further because my mother's english was broken (English is her second language), and said they needed to wait 1.5 hours for the owner to get back from "lunch" and refused her assistance. Wouldn't take their phone number and wouldn't help. I'm beyond appalled at this experience and the way she made my mother feel because of her foreign heritage. Please don't support a business who doesn't help their patrons and is disrespectful to people with a foreign accent. I will be reporting this to the better business bureau.
8 years ago (09-07-2017)
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