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Reviews, get directions and contact details for Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 1935 N Campus Ave, Upland, CA 91784, USA
Phone: (909) 949-6210
State: California
Zip Code: 91784


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 6:00 PM


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Reviews
I made an appointment explaining that we just got a puppy and that I have a free exam and consultation coupon or what they call their "get to know us" exam. And of course we show up and they say sorry that we cannot honor the coupon because we brought in our other dog for an exam when we first moved to the area a little over a year ago. It clearly states in the fine print, "One coupon per person for one new pet". Last time I checked a brand new puppy would be considered a new pet, but I guess Corporate Banfield Pet Hospital only sees dollars signs and false marketing to get you in the door, but then start pumping their membership fees which are ridiculous as well. So much for getting to know your pet and making pet owners feel comfortable with bringing your pets to someone who cares not the dollar. I will never ever take my pets to Banfield who proves they truly do not care about animals and puts on a false representation. Good Luck to those who fall into their trap!!!
8 years ago (18-07-2017)
Made appointment for 3pm was told I made appointment at another location after 20 minutes of arguing with "manager" they agreed to see my pet a hour later they told me he needed $700.00 of care they said he needed to be put under for the procedure because he was aggressive I said I will pick him up when I went to get him my bill was over $100.00 and my pet smelled awful possibly from their kennels I will never use them again
7 years ago (02-02-2018)
Good let service
9 years ago (16-11-2016)
Brought in 1 week old kittens, the Doctor's main response is that they're too young for her to do anything. She has no answers for black stool, diarrhea and dry coughs, and has never heard of "kitty glop." It makes me wonder if she ever even heard of "fading kittens syndrome" and that she ever raised a kitten herself or had cats. Overall, I think she's very young and inexperienced. Other than warmth, milk and stimulation to the kittens, she couldn't tell me anything else, nothing about treatment, preventives or even a way of diagnosis. The visit cost over $100, and she didn't tell me anything I wanted to know about the possible diseases, parasites or anything whatsoever. The nurse, instead of diagnosis the kittens properly and weigh them, she was busy commenting about their little feet and what not. I am extremely dissatisfied about their service and professionalism.
18 years ago (14-08-2008)
I enrolled my dog when she was a puppy on the welness plan. She is now 4 years old and is a rather accident prone animal. She has been in numerous times for surgery, and bandages. After her ear surgery(that saved me $1500 being on the wellnes plan), her head-wrap kept falling off her injured ear. New bandages were $60 each!! They willingly replaced it for free 2 times and called to check up on her daily. Now she is good as new and still goes for her routine shots, wich they notify you when its time for and normally there is no cost to me. The staff is helpful and truly cares about your pets health and well-being.
17 years ago (04-11-2008)
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