Banfield Pet Hospital

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Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 3351 Jefferson Davis Hwy Unit 10, Alexandria, VA 22305, USA

Phone: (703) 518-8492

Website

State: Virginia

City: Alexandria

Zip Code: 22305

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Here’s why I’m not going back: took my dog in for a physical exam/office visit and a Lepto vaccination. The exam consisted simply of listening to her heart. Never looked in her ears, her mouth, nor her eyes. Didn’t do a body check for lumps of any sort. And didn’t even take her temperature. When I was checking out and told the clinic manager nothing was really done and asked him for an explanation of what an exam includes, he said a temp check and a body check for abnormaties. I told him neither was done. He said we followed our protocol.  Which I guess means nothing. I was supposed to go back in 3 weeks for the second in the Lepto vaccine series (booster) which the manager said would require another office visit/exam charge.  For what I asked? They didn’t even do anything this time. His reply was that’s our protocol and I’m not giving you a free visit. Needless to say they don’t need to because we won’t ever be going back there. Clearly they just want to ring up charges without regard to actual care or service.

And for the record, I called their corporate office and spoke with a Pet Advocate that same day who told me someone would be back in touch in 2-3 days. That was last Monday, a week ago. Some customer advocate.  Are they so swamped with complaints that they can’t keep up with them? Makes you wonder.

 9 years ago (11-02-2018)

Very disappointing. We got the pet insurance bcasue it was worth if when the cat was a kitten, but kept it in case something happened. That was stupid. Dont get the insurrance. It doesnt actually cover anything. My cat is very scared and can lead him to being more aggresive so they require him to be sedated. We have no choice there. I'd be okay with that if it wasn't an additional $200 on top of the insurance which is around $15 a month.

 8 years ago (27-02-2018)

I am extremely surprised by all these negative reviews. I have been going to Banfield and have had the wellness program for my dogs for the past 12 years and I have nothing to complain about the. Their vet is Dr. Maxey and she very good. The front desk has always been helpful and pleasant.

 9 years ago (06-11-2017)

Bad company and  worst branch.The staff is unprofessional, i was charged $600 for my dog treatment and they even forgot to give medication. They gave wrong information about the insurance policy and now they are throwing the ball each other. When i contact the branch they say it is not their responsibility the i call Banfield company they say it is not their problem. This company do not care about customer satisfaction, only thing they care is money!!!!

 8 years ago (19-04-2018)

This place is awful. They wouldn't see my injured dog because they were overbooked and there were no kennels available (and we've had their stupid wellness plan for 11 years.) They would not let me talk to a vet. They would not tell me the names of the vets that were on duty that wouldn't see my dog. Turns our the names of the vets were displayed on the wall for all to see. Thanks Drs. Suau, King and Maxey. Thanks for turning away an injured dog. Your hospital is a JOKE!!

 9 years ago (05-01-2018)

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Banfield Pet Hospital

Reviews, get directions and contact details for Banfield Pet Hospital

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