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Banfield Pet Hospital

  1. Maryland
  2. Annapolis Veterinary Care

Reviews, get directions and contact details for Banfield Pet Hospital

Banfield Pet Hospital

Story

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 2601 Housley Rd, Annapolis, MD 21401, USA
Phone: (410) 266-7170
State: Maryland
City: Annapolis
Zip Code: 21401


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
This Banfield location is awful. The majority of the Front Desk/Vet Techs are rude and do not know the first thing about customer service. This morning, I called to ask a few questions about my dog's medication. Not only did the Vet Tech make me feel like my questions were not worth her time, but she was also assisting another patient during my call, not giving me her undivided attention. I 100% understand that there are other people waiting and need to be helped. If that is the case, put me on hold. I do not mind waiting. A few months ago I called to ask some questions and spoke to someone at the front desk. She told me she would talk to the Vet and call me back. Five days passed and still no word. I had to call in to inquire about this and spoke to another front desk person who was no help at all. Although, I have had few good experiences at this location, the bad outweighs the good. After our Wellness Plan is up, we will be going to another vet.
7 years ago (12-03-2018)
This place is a nightmare. The front staff and so called manager named heather have never herd of or understand the concept of customer service. This place has lied to me multiple times, dropped the ball multiple time and charged me for items that I never requested. If you care about your pet DO NOT GO HERE!!!! They truly do not care about you or your pet all they care about is how much money they Can rip you off with. I called corporate and reported their manager. I turly hope no one else was treated the way I was today. I Hope she loses her job or that location gets restaffed with people who care about pets and their customers! AVOID THIS PLACE!!!!!
7 years ago (13-01-2018)
Always very nice and great with our little poms. The vet is super friendly and the staff is always helpful. We had an issue with one of our pets and this vet was the only one that figured it out and properly took care of :)
8 years ago (26-06-2017)
If you absolutely love and cherish your pet, do not, I repeat do not take them to Banfield pet Hospital. They over vaccinate your pet for more money. If you do choose to go to this godforsaken place, question them about the vaccinations they try to guilt you into giving your pet. I made a mistake of letting my husband take our Doberman to Banfield pet Hospital for a rabies vaccine. He tends to trust the people there with Charlie and just hand them a credit card without asking questions. They gave her $300 worth of vaccinations, one being a lime disease vaccination that has no proof that it works. the girl at the hospital, when I called to told her that my dog was extremely ill (vomiting and urinating all over herself for three days). I asked her why would she give her a lime disease vaccination and her response was "well, it doesn't prevent lyme disease but it does help to ease the symptoms if she does get it". I was livid!!! they also gave her a Bordetella vaccination! They must've convinced my husband who just writes checks and hands over the credit card ,thinking the doctor knows best, that they need to give her a Bordetella vaccination even though we do not board her!!! It was unnecessary and they guilted my husband into getting his vaccination so that they can get their money. Shame on on them! We will go to a private vet who cares more about the animal than making a sale!!
8 years ago (26-09-2017)
Based on how they handled our family dog passing away, this staff easily gets five stars.
9 years ago (28-11-2016)
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