Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 1921 S Broadway, Edmond, OK 73013, USA

Phone: (405) 330-2760

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State: Oklahoma

Zip Code: 73013

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Reviews

The wellness plan is a joke. We have spent more money with in the last few days on our dog then when we just went to a regular vet. First we pay our membership fee and our membership but our dog needs meds. That's where they get you with the meds so that visit was 250.00 then we get the dog fixed i asked them while he is under could they just wipe out his ears and clip his nails they said nails is a 20.00 charge and to clean his ears would be 10.00!!!! What??!!! I said anytime I have had a dog go in for surgery that is a routine service included in the surgery. And isn't clipping and cleaning out a dogs ears preventive??? What they are supposed to cover preventive care for dogs and cats? So after all is done it's 74.00 for meds and E-Cone. Then of course later that night he starts to have swelling, even though he has been out of it sleeping since I brought him home. So we decided if it continues we will call and see what they say. Next day swelling is still there so we call. We bring him back in they said the swelling is from to much moving. Now our dog is a 10 month golden male, does he like to move yes he does but we have kept calm and absolutely no playing. So they tell us it's from to much moving  I said no I feel like maybe something wasn't tied off correctly because of how fast the swelling happened they said no you let him move to much then tell me I should have been given acepromazine to keep him calm and I wasn't. So they say 20 to drain his swelling 20 for the Ace and 160.00 for his antibiotics!!!! What??? Then they said well we didn't drain all the way because it's just fluid.... ok well if it's "just fluid" then I'm not going to be worried about paying 160.00 for antibiotics if your not worried about clearing out any infected fluid. When I asked for a prescription for the antibiotics they said no we can't do that. I said ok at this point you are messing with us and just being trained to steal money. I have never paid 160.00 for antibiotics in my life and I have had dogs all my life. I call complete BS with this company and now we are stuck for the next year. Don't buy into their scheme. Meds might be 10% off but when you jack the pric up 60-70% what a regular vet charges then take 10% off that it's not a deal it's robbery.

 8 years ago (09-07-2017)

Have used them for many years...maybe 15  so long I can't remember start date.  Have always had wellness plan and our pets have always had good care and best possible advice.  Not always easy to know there is not a good choice to make for a pet...and the staff has always treated me and my sweet cat or dog with respect and caring.  There are good veterinarians in Edmond,  but at Banfield you have the ease of location, good caring staff, and grief support if you ever need it.  They have gone above and beyond for our pets.  We appreciate their talents and support for our animals.

 9 years ago (07-06-2016)

Thankfully I didn't bring in my pets here, but the attitude I was given by the receptionist is enough not to and to stay with the vet we already got. This receptionist attitude is the reason we didn't take our other dogs into their facility 8 years ago, when they were alive and why we won't bring our new pets to them. We have been away for 8 years and had hoped things would have changed. In my opinion this Banfields in Edmond, OK is way too hypocritical and judgemental, even with a simple question. They don't  deserve to interact with the public.

 9 years ago (11-06-2016)

Love these guys! Been going here for years and have 4 dogs. a++++. 

 9 years ago (23-05-2016)

Make sure you arrive early.  If you are a couple of minutes late your pet will not get cared for.  I was five minutes late because I was waiting in line to be checked in for my dogs appointment.

 9 years ago (12-06-2016)

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