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Bank of America Financial Center

  1. Washington
  2. Washington Finance

Reviews, get directions and contact details for Bank of America Financial Center

Address: 601 Sleater Kinney Rd SE, Lacey, WA 98503, USA
Phone: (360) 754-3600
State: Washington
Zip Code: 98503


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I've been a customer with bank of america since 1983 and they get worse every year. One teller working with six other employees doing nothing while making me stand in line for 15 minutes. There was three customers in the bank. Terrible service and a negative return after paying their account fees. I'm done, moving to WSECU.
8 years ago (29-01-2018)
Apparently every single person working here can’t get through a transaction without needing help 50 different times!
8 years ago (22-01-2018)
Every horrendous banking experience I have is at this location. The clearly are not about their customers in any way. I am forced to use this branch for the past 8 and it has only gotten worse. I wish I could go somewhere else. If you have an option; any bank is better than this place!!!!!!!!!!!!!
8 years ago (30-06-2017)
Employees: A+, the bank: F The employees here are always very polite & try very hard to help all patrons feel important as well as cared for. However, my complaint is not with the employees, it's with Bank of America (BOA) itself & how it is not standing by its stated values & complete lack of interest in their customers. I have been making vehicle loan payments to BOA since the summer of 2012. I have been loyal & reliable throughout this time, & have always squared up immediately upon any discovery of discrepancies that took place. Concerning this particular phone call, I called due to my monthly payments being much too high. This is the second time I have called BOA to try to settle this difficult matter, both times my request was bluntly and curtly answered with a simple "No". There was no time spent for any personal interest to be shown by BOA, not once did BOA truly stand by their stated values of, "...connecting with people person-to-person, with empathy and understanding." Banks must make money, I understand this, but if BOA is not going to show understanding or empathy to their loyal customers, then please don't advertise such things under your stated values section.
9 years ago (21-08-2016)
Everyone is always very helpful and courteous here.
8 years ago (06-03-2017)
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