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Reviews, get directions and contact details for Bank of America Financial Center

Address: 1830 S Virginia St, Reno, NV 89502, USA
Phone: (775) 688-8532
State: Nevada
Zip Code: 89502


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
10-11-16- Went to this location and have a credit card with them. Closed my checking because they charge too many fees. $12 a month for NOT having direct deposit. They give you a bonus when you sign up for direct deposit of $100 that took 3 months to actually process. It doesn't even out! I tried to have them cash checks from my new employer. Their policy is not to cash them unless it is their bank. I had to drive across the st to Wells Fargo where they charged me $14 to cash my two checks. (So I pay the fee instead of banks being interconnected and having communication with one another) The bank teller at BoA had told me to use the ATM because heaven forbid we have real customer service in a bank. I come back to Bank of America $14 poorer and try the drive up ATM. It takes me through the whole process and then says "sorry for the inconvenience" As if this phrase from a machine has ever comforted anyone. I go back inside and ask WHY they cannot cash a check from a valid cardholder and the teller laughs at me IN FRONT OF THE MANAGER! Who then proceeds to take me outside to the non-drive up ATM. It works there and I finally am able to give them money. I absolutely hate Bank of America and will be transferring my debt to another bank after already closing my checking account. You know every bank makes 9 times off of every dollar? And they still think it is okay to be charging poor people fees. No one ever answered my question of WHY they can't cash the check and the reason is because they don't want to cover the fee...which shouldn't even exist.
9 years ago (11-10-2016)
this branch sucks so bad, slowest service in Reno, and all the tellers which are maybe 2 or three even though they have like ten spaces for them all just stand there gabbing away to the customers not giving a crap in the world that there are 20+ people standing in line right in front of them who've been waiting for 20 even 30 minutes!!!! Doesn't even matter what time you go or day! Makes no difference at all! Ahhhhh! You suck so bad shoppers square B of A! SUCK SOOOOO BAD!
12 years ago (14-09-2013)
Bank of America people just can't stay focused
10 years ago (17-03-2016)
There are always people ready to ask you what you need and how they can help you. I closed a savings and opened another checkings, the team member made sure I got exactly what I needed. It is a very nice bank. I love Bank of America!
14 years ago (21-09-2011)
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