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Reviews, get directions and contact details for Bank of America Financial Center

Bank of America Financial Center
Address: 2315 Parr Dr, Lady Lake, FL 32162, USA
Phone: (352) 751-4223
State: Florida
Zip Code: 32162


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Reviews
This branch stopped helping people on Social Security by not cashing their check with the Direct Express debit card. They say they stopped doing cash advances, which it's basically considered a cash advance even if it is your social security check. It is very discriminatory in some ways to not offer these services to the public. They would only do you the favor if you have an account with them, which you would not need the Direct Express card. Some of us cannot have a bank account and need the Direct Express card that SSA provides. If I ever need a bank account, you can be sure it won't be at this Band of America. They discriminate!... Then there is this Puerto Rican dark skin stubby lady that seems not to like me. Shaking her head (as if implying no, no, no) about whatever she is thinking in her biased head. And gossiping whispering things to other tellers in the bank about me. She thinks I cannot see or hear her inappropriate behavior towards me as a customer. I forgot to take her name for a formal complaint. They are unprofessional at that branch. The others knowing this since she is gossiping with them - do nothing. Do these supposedly trained tellers know what good customer service even is?
8 years ago (30-06-2017)
Customer service was horrible. Very rude to me. I cashed my check and asked for 100 dollar bills she gave me all 50's and 20's. I asked If she heard me which she replied i heard you and you get what u give to you. Worst bank experience ever.
8 years ago (19-05-2017)
Took over 22 minutes in drive thru to wait on 1 car ahead of me. Repeatedly tried calling the banking center directly to complain but no one answered the phone. My parents have transferred over 200k from boa to another bank and this may be the reason for losing their business entirely. Disabled customers cannot come into the center just to cash a check. Date was Dec 16 time was 1215 so you can verify I am not exaggerating the incident. Very disappointed.
9 years ago (16-12-2016)
Its County Road 466, not state highway as I mentioned in earlier review. Google maps will send you in wrong direction. There really is a Parr Drive, you just have to find it.
13 years ago (28-03-2013)
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