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Bank of America Financial Center

  1. Downtown
  2. Pasco Finance

Reviews, get directions and contact details for Bank of America Financial Center

Address: 350 W Lewis St, Pasco, WA 99301, USA
Phone: (509) 736-1750
State: Washington
Zip Code: 99301


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Reviews
I've been banking with Bank of America Pretty much all my life. I cannot express how frustrated I've been in the last two years. Each time I come in it's less & less people available to help the customer. Currently I'm standing in a line on a Friday that I kid you not is wrapping around the outside of the building and their is two YES TWO teller's. Typically each time I come in anymore that is all their is. Sometimes only one. Then they try to force feed the ATM & online banking down your throat. Those two things are a nice addition but I like Dealing with a live body! A person! And not waiting in huge lines! God you think I was in Walmart for crying out loud. REALLY????!!! 👎😠 It isn't just this one either most I go into are the same. So that leads me to believe it's the now company standard's. Sad. You used to be the leaders in the community as far as banking goes now ... Trust me your not. I hear all the time people disgust. I've been a loyal customer. This is how you treat us??? Currently been waiting in line for 45 min. Pissed dosnt begin to cover it. ... Two months later from this post NOTHING HAS CHANGED 😒😣👎
9 years ago (10-10-2017)
I found the experience to be positive. I interacted with someone on the phone to help me figure out if it made sense for us to come into the branch. She was professional, informative, and helpful. Our trip to the branch was positive and we did not experience a long wait. Overall, good experience.
9 years ago (27-06-2017)
8 teller windows, and re most I have ever seen is 2 tellers working. There is always a line, no matter what day of the week, or time of day I come. No drive through. If I didn't have to come here to make deposits for my employer, I would never step foot in this place again. Do yourself a favor and bank with Numerica instead. Much better customer service and almost never a line at all 3 Tri-Cities branches
10 years ago (04-04-2017)
Bad customer service always a line every time I come here there's only 2 tellers working only and a long line takes a long wait.
9 years ago (15-07-2017)
Seriously....long wait in line EVERY time!!!! I need to switch banks asap.
10 years ago (06-10-2016)
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