Bank of Memories & Flowers

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Address: 346 Oakton Ave, Pewaukee, WI 53072, USA

Phone: (262) 695-9911

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State: Wisconsin

Zip Code: 53072

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Reviews

Outstanding customer service!  I placed an order for a mixed flower bouquet, and I was originally supposed to pick it up on Valentine's Day for an occasion on Wednesday, 2/15/2017.  However, plans changed and the occasion got moved to Friday, 2/17/2017.  I called them just to see if they could keep my bouquet there in the fridge until Thursday, and they told me that they were going to make an entire new bouquet because they wanted my flowers to be fresh.  I thought this was so generous and going above & beyond, especially considering it was probably their busiest week of the year! Will definitely be going back for all of my flower needs.  The arragement also was so beautiful and unique!  And I love that they have a "store cat" that they adopted from a shelter!

 9 years ago (17-02-2017)

The only thing better than the beautiful flowers was the amazing customer service. I was hosting an important event at my house recently and ordered flowers for multiple centerpieces, which I arranged on the night before the event. The next morning I woke up to 2 droopy hydrangea blooms and I was so bummed! I called the shop and told them about it. Within the hour a delivery person arrived at my door with an entire armful of new hydrangeas! Far more than I even bought originally.. I have never experienced that level of customer service anywhere! Highly recommend

 10 years ago (25-09-2015)

Very impressed by the customer service.  I ordered 2 girls wrist corages but they were very small.  I was very disappointed by them.  However, after speaking with them, and expressing how disappointed I was in how they cut off the circulation of my daughters' wrists, they were very accommodating and helpful, so that I was very impressed and could see myself able to come back in the future.

 10 years ago (07-02-2016)

Bank of Memories is the absolute hands down best floral shop in the world.  They are so good, I believe they do not have an equal.  Almost weekly for several months I sent flowers to a very special person in my life, and sometimes twice a week even, and it was hard to believe that they could out do themselves time and time again.  I always let them create an arrangement using their best judgement based on a few simple questions they asked me about the recipients taste.  They did an incredible job each and every time.  I can't say enough good about the staff at Bank of Memories.  if you ever need flowers, please call them, you will not be disappointed.

 13 years ago (20-12-2012)

Needed flowers for my girlfriend, owner was working and was very friendly and helpful. Flower arrangements were super fresh and looked great!

 10 years ago (28-04-2015)

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