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Reviews, get directions and contact details for Bank of the West

Bank of the West

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Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 2161 Lake Tahoe Blvd, South Lake Tahoe, CA 96150

Address: 2161 Lake Tahoe Blvd, South Lake Tahoe, CA 96150, USA
Phone: (530) 541-3390
State: California
Zip Code: 96150


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Reviews
I wanted to open an account in the town where I just moved. Called local branch, got an automated message to call the corporate 800# and hung up on me...? Okay. So I called the corp. 800#. Pressed 0 for a human but it's an invalid entry due to a survey they funnel you through. I do not want to partake in a survey, just have questions about opening an account! No way to opt-out of survey. I hung up, confused as to why it's so difficult to reach a local branch to ask a simple question. I called one last time, no survey this time but hold time was 12 minutes. If only they routed calls through local branches like Umpqua, this would have been easy! But instead, for what they feel is "big data" collection, they lost a new account. Bad service before I am even a customer is a HUGE red flag to me.
8 years ago (03-10-2017)
I give four stars for the wonderful staff. Great people, friendly and genuinely helpful. The Bank itself is a mindless, soulless for-profit corporation that does not feel for you, unlike the staff, who are warm and caring. Separate the two in your mind and you'll enjoy life (and this bank) more.
11 years ago (31-01-2015)
Super friendly staff at this branch and I am always served very quickly when I come in, even at lunchtime.
10 years ago (22-12-2015)
I've had several problems with this branch. On 3 seperate occasions i've put restrictions on my account and they have ignored them. On each occasion they've stated there are no restiction notes on this account. Three individual employees have faild to follow a simple request.
15 years ago (12-10-2010)
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