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Mountain Postal Pack & Ship

  1. California
  2. South Lake Tahoe Finance

Reviews, get directions and contact details for Mountain Postal Pack & Ship

Address: 1034 Emerald Bay Rd, South Lake Tahoe, CA 96150, USA
Phone: (530) 542-1943
State: California
Zip Code: 96150


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Reviews
This place rents mail boxes and I came in on Tue 24 hrs after the thanksgiving weekend and to my surprise my mail in my postal box was locked from me getting it. I had SSI Paper work in the box for my handicap daughter and my paycheck. When I asked why my box is locked I was told MAKE YOUR PAYMENT. When I got mad and yelled back at her to give me my FEDERAL MAIL she said she will be sending all my mail back to sender and is closing my box with out giving me my future packages and mail. They broke there own rules and will know have to answer to our lawyer.
8 years ago (29-11-2017)
I will give 0 to this place. First a year ago, I try to make copies for my own documents. It was need it to get color prints. The laidy who owns there she said I couldn't do it, I said I need it because was a request for legal issues, she told me I couldn't do it because is ilegal also making color copies is counterfeit, I told her is my own documents and even show my id. She said you can't make color copies, I said ok I'll just make it on black and white. She stayed next to me and I asked could you please stay away from me. She kept telling me, "you can't make color copies", I replied to her that I am making black and white copies and to leave me alone. And she kept yelling and yelling on me. I told her to stop be so rude to me and to stay away from me. I finished to do my copies and pay. This laidy told me "don't ever come back here because you have attitude". I responded to her I think you should check your self and listen to your self how rude you act instead to blame other people. This place have a lack of customer service, even when she read the comments about their stablish, they are still been rude and reply that they need to charge for extra things and that people is especial. May be they are the especial people since they don't know how to deal with people, customer service is not be fighting with the customers. Is to help with the services
8 years ago (13-10-2017)
I have no clue how people can say the customer service here is bad. I frequent this establishment often and both of the owners are amazing. People should try to be a bit less rude and see what results they get.
8 years ago (18-07-2017)
Owner caused me great grief recently when she shipped my sterling silver Swedish wedding crown to my eBay buyer in OH. The crown is a museum piece, 50 years old, very modern, and catches the light on six sides. The woman took it in the other room to pack her way (for which she made sure to charge me plenty, which she said I could pass on to my buyer!). In writing it up, she said "Silver in Crown Great Shape 1 small dent"! I noticed a blip on one upper edge the size of a grain of salt! I only saw her write-up when I got home and was heartsick. . . . Today I went in there to copy something and she always remembers my name but really it's all about her! She asked how it went and I told her exactly how it went! She said it was only a little scratch and she had to say that -- legally blah blah. This not very bright woman is a smoker and probably operating at the top of her limited education. I started off in a soft voice. Pretty soon she said she would have to ask me to leave. The town has lost Staples! This unhelpful storefront is about all there is. 15 cents a copy and they DONT help you! I wondered what she would do if I just stayed to copy. She acted so immature, had no idea how it is to sell a high end item on eBay. I stood there a minute wondering if she'd call the police. Then I remembered a place I could copy for free if I take my own paper. Go in there with a big smile and follow her into the next room if you have to! Know your rights! Or just go somewhere else. The P.O. is a block up.
9 years ago (22-06-2016)
Great family, runs a tough business, they have excellent customer service
8 years ago (15-06-2017)
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