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Bank of the West

  1. California
  2. Thousand Oaks Bank

Reviews, get directions and contact details for Bank of the West

Bank of the West

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Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 180 N Moorpark Rd, Thousand Oaks, CA 91360

Address: 180 N Moorpark Rd, Thousand Oaks, CA 91360, USA
Phone: (805) 446-6271
State: California
Zip Code: 91360


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Reviews
I have a loan through Bank of the West and I can not express how frustrating it is to only make payments by check, with cash, or my account and routing number from the bank I actually use which is Chase. Bank of the West does not allow you to make any payments with another Bank's credit or debit card but they have no problems taking cash right out of my hands. Get with the times! I had over $6,000 to pay off and not once can I just make a payment online or over the phone with my debit or credit card. They truly need to make it more convenient for their customers so I don't have to make a cash withdrawal, give my account and routing number out, or have a write a check like an 80 year old woman. Again, get with the times. After a year of this I'm looking into refinancing my loan with another bank that is more accommodating.
9 years ago (25-04-2017)
CROOKS!!!! They wanted to charge me a $7.50 fee to cash a check drawn on their account because I dont have a account there. THEY ARE SHAMELESS CROOKS... Do not do business with these CROOKS!!!!
9 years ago (27-06-2017)
Very friendly staff, always helpful.
9 years ago (07-07-2017)
Had a great experience, staff very nice and helpful . The manager was very nice and asked if she could do anything for me, That is way beyond the treatment i ever received from my previous bank,chase, I think its better to stick with a smaller bank because the service you receive is far better.
12 years ago (29-12-2014)
The branch seems very understaffed and the general attitude and office work behavior of the employees can be defined as lackadaisical. From a customer's point of view that sort of behavior can easily be construed as disrespectful.
12 years ago (07-08-2014)
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