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Reviews, get directions and contact details for Ventura County Credit Union - Thousand Oaks

Address: 18 W Thousand Oaks Blvd, Thousand Oaks, CA 91360, USA
Phone: (805) 477-4000
State: California
Zip Code: 91360


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Reviews
The manager and asst manager of this branch are both exceptional! They always go many extra miles in customer service. When my mother passed away, the Camarillo branch did not put any effort into helping us do what we asked to with my parents' account. I went to the Thousand Oaks branch and Anna listened and understood what we were asking for. She went to extraordinary lengths to make it happen, which was a huge relief for my father, especially, during the most difficult time in his life. Very special folks at the TO branch!
8 years ago (02-06-2017)
Complete nightmare! We decided to switch our business and personal accounts from WF to VCC. When we met with Amanda she told us that they would hold checks for the first 30 days but after that we would be clear. NOT TRUE. Amanda opened 4 bank accounts for us knowing we needed the check to clear in a timely manner. VCC holds checks for 7 days at a time for the first three months, at the discretion of the teller! We were unable to run our business. We switched our CC Processing company over, spent $250 on checks and spent 3 weeks moving this account. Anna is the branch manager and she could not have been more unhelpful in this process. Sorry to say we are now in the process of closing our accounts. Do not do business with this bank!
8 years ago (14-03-2017)
The folks at this branch are great! Friendly and helpful. Rates are great. Statements are easy to decipher. You get loans and everything all on one statement...love that! The only thing that drove me crazy was the lights on the door to enter the building. But they have fixed that! Yipeee! I love this bank!!
10 years ago (12-12-2015)
So. Blessed. Num.One. In. Service. Thankyou
9 years ago (09-08-2016)
Helpful and clean place!
9 years ago (17-06-2016)
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