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Reviews, get directions and contact details for BankGloucester

About

Community Banking Since 1887. BankGloucester is the best choice for
individuals and business owners seeking complete financial solutions and extraordinary customer service. BankGloucester locations include Gloucester and Essex. www.bankgloucester.com

Story

BankGloucester was founded in 1887 as a cooperative community bank to serve the people of Cape Ann. Since that day, we've grown considerably, both in size and in our product offerings, yet our commitment to quality customer service remains the cornerstone of our bank.

Our commitment to offering products in a highly personalized way is what makes BankGloucester who we are. Our service representatives get to know our customers on a one-to-one basis - bank where you are recognized and have a name.

Address: 160 Main St, Gloucester, MA 01930, USA
Phone: (978) 283-8200
State: Massachusetts
Zip Code: 01930


Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

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Reviews
Good online banking, great rates through reward checking, drive through atm, nice building with friendly people.
8 years ago (03-03-2017)
I've been dealing with BankGloucester now for over a decade. My credentials for obtaining a loan are outstanding. I like the people but, to be fair, they have not been the fastest in responding to customer needs at critical times - like having to secure a HELOC on a timely basis when you have contractors waiting to be paid. In my case application submitted in August and process not completed until mid October - way to long. I was told the delay was due to the "appraisers" being overwhelmed and I had to wait. To earn a higher rating BG needs to recognize the opportunity for improvement and find a solution for it's customers. Sounds like others writing reviews have experienced the same.
9 years ago (11-11-2016)
A true hometown Bank with real people service. My mortgage was never sold! Customer service always ready to advise you. Banking with this bank is a pleasure. Plus Bank Gloucester gives back to the community. ☆Thank You ☆
9 years ago (25-05-2016)
Concerning commercial lending program. Commitment and follow through non existent leading new businesses to fail quickly...find a big strong commercial lender leave this bank to the start up check accounts.
9 years ago (02-07-2016)
Pleasant employees and attractive store. My reluctance is that they will not protect any business accounts. i had money stolen from an online Visa vendor and they refused to fix it.
9 years ago (19-04-2016)
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