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Reviews, get directions and contact details for Banner Boswell Medical Center

Address: 10401 W Thunderbird Blvd, Sun City, AZ 85351, USA
Phone: (623) 832-4000
State: Arizona
Zip Code: 85351


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Reviews
Horrible experience. My fiance' was having severe abdominal pains and we signed in and waited. Triage nurse took her vitals and that was it. I thought triage was set up to determine which cases should bump other cases, not so when it comes to a person having severe abdominal pain. Sit in the waiting room. There was two other patients that got to go back immediately, triage worked for them. But to sit in the waiting room so kids with runny noses can go in before, someone doubled over in pain. No compassion from the nurses AT ALL. NO offer to lay on a bed in the hallway, nothing! Happened at both Banner Hospitals. The only way I will ever go back in that hospital is if I AM DEAD and don't know it. I wish I could post this without having to give them a star.
7 years ago (08-11-2017)
They are all very caring individuals that work here. Unfortunately that doesn't make for a great experience. So much is overwhelmed under developed and lacking in technology. The emergency room is totally overtaxed because of the lack of available beds. The back up is almost out the door. Something needs to be done...ADMINISTRATOR: IS THIS YOUR RES0PONSIBILTY? Sun City grows exponentially in the winter and the greatest generation is in their 90's, baby boomers are 70 and everybody needs more health care. There is an opiod epidemic. Do the math.
7 years ago (13-12-2017)
Stay far away DR CHRISTIAN SANVANSON WOULD LIKE NOTHING BETTER THAN TO KILL YOU HE CANT EVEN DO A PRESCRIPTION RIGHT HE GOES AGINST ALL INSURANCE POLICYS. THEN REFUSES TO RERIGHT THE PROPER MEDS THE NURSING STAFF are great house doctors arrogant the food will kill the dead. I have eaten at my share of bad food hospitals and i dont honestly think i am going to stay tell monday i have never seen food runied like thay have i have already told wife something else happens take me out back . I cant take the destruction of food like this. Food is a big issue with me this stuff deserves prison time . And like i said i will not come back. But the staff are great and very caring. If you really cared with all the complaints prople would be getting replaced . And would be getting replaced . You just give lip service .i have no insulin since i left because he wrote priscription wrong and refused to change when pharmacy asked him to so stop the lies that will bring you into the liability suit. Show how you run it.
7 years ago (24-11-2017)
Banner Boswell provides very good care, I am a difficult patient so this is saying a lot. The nursing staff and CNA's are very good at there job and care about there patients. The staff is able to put up with me and still provide good care. I fall often, I do not stay in bed, I order six to eight large meals a day when I am an in patient, I am very grumpy when I am there for more than a day (I am a smoker). Unfortunately I have had to be a patient at Boswell many times. Though it is the best hospital I have ever had to be a patient of. I have a significant amount of medical problems, so I spend more time in the hospital than I would like. The only issues I have had with Boswell are related to the fact that I am a paraplegic and tend to fall often. Unfortunately one lower manager on night shift for the Emergency Department (that I think is attempting to get himself fired), chose to trespass me from the campus because I am too much of a fall risk, too high a liability. After being released from an Emergency Department visit as I was on my way out the door to wait for my ride home he stopped me, saying that since I had left my room (I had already been discharged at this point) and did not wait for my ride in my room, that if I am on the campus he will call the police on me for trespassing. He stated that the reason was because I am a fall risk, and had fallen many times on the campus in previous visits. No one had let me know about wanting me to stay in my room after I was discharged. I had not fallen during that visit. Also at the time the Emergency Department was completely full, with a full waiting room, and patients coming in by ambulance without any open beds, so if I had known to stay in my room while waiting for a ride it would have tied up a badly needed bed for about three hours, and could have caused someone's life or health do to not being able to get seen. There are times when I am a patient in Boswell that they do not change my diaper often enough, and I end up having to treat a rash after I am released. This is not a complaint as it is just because they are also providing good care to all there other patients. I would recommend Boswell to anyone, it is a very good hospital. I hope that the one employee working as a night shift ED manager, and causing problems, gets straightened out. I do understand that it was likely a stressful time as I had never seen them that busy. I include the bad part of my experience to be complete. Boswell is a very good hospital. One other personal complaint: Every time my head gets hit when I fall they do another CT scan. I do not so much like time inside of tubes (MRI and CT). I have finally learned that if no one sees it and my head gets hit, I do not answer when they ask if I hit my head. So if you need a hospital in the Sonoran desert, go to Banner Boswell.
7 years ago (25-11-2017)
This place is the worst hospital in the valley. The er staff shows no care and are quick to treat someone like they're some sort of degenerate. Even though they know I have crohns, a disease known to cause severe pain they still want to assume something because I'm in pain. You would think Dr's would be able to differentiate between benign headaches etc and a disease known to cause chronic pain. But no..... this hospital is awful. Do not come here if you seriously need help.
7 years ago (25-09-2017)
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