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Reviews, get directions and contact details for Banner Thunderbird Medical Center

About

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years, and every day we work hard to provide quality care.

Story

Nonprofit Banner Thunderbird Medical Center opened in 1983 and has been growing ever since to meet the health care needs of the communities it serves.

The hospital is currently ranked one of the top hospitals in the Phoenix metropolitan area by US News & World Report and is a recipient of a prestigious "Best of the West" award from Westmarc in recognition of the hospital's contributions to the region.

The 890,000-square-foot acute-care facility is on 33 acres on the southwest corner of 55th Avenue and Thunderbird Road in Glendale, Arizona. A recently completed $290 million expansion project added a spacious and comfortable main lobby, a patient/family library, a heart and vascular center, state-of-the-art surgical suites and a 200-bed patient tower to the campus. The new tower includes a new Emergency department and all-private rooms.

Patients who choose Banner Thunderbird for their care can count on receiving outstanding care and an unparalleled patient experience.

Address: 5555 W Thunderbird Rd, Glendale, AZ 85306, USA
Phone: (602) 588-5555
State: Arizona
City: Glendale
Zip Code: 85306


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Reviews
I am here in 3B oncology / medical surgery unit and staff has been fabulous!!!! They are curious, informative and motivating but most of all caring about my needs. I am very happy with this hospital. Now I haven't dealt with the billing / finance department yet but I'm sure they will be just as kind Great job Banner Thunderbird you hire good people !!!!!
7 years ago (19-02-2018)
If I could rate this place s Zero I would. The worst experience by far. Luckily this isn't the hospital that "I" have to go to. Sitting here with my client and have been waiting 6 hours for lab results that should have only taken 60 minutes. The nurses left the room a mess, and had no ideal how take blood from my client. It took three nurses to take blood from my client. I've had much better experiences at Banner Estrella. I hope I never have to come to this trashy hospital ever again!!!
7 years ago (25-12-2017)
These people are liars, plain and simple. The staff is unprofessional on the floor but the worst part is their billing department. At no point in my dealings with this department did they ever tell the truth. We were charged for services never rendered and when we requested an audit of the bill they simply sat on it for two months and then sent the bill to collections. We requested the contact info for the board of directors and we're advised banner does not have a board of directors which a quick Google search shows is a lie. The next step is working with a lawyer as well as the state of Arizona. Whenever dealing with these people especially if they are attempting to defraud you and your insurance make sure to get names.
7 years ago (05-02-2018)
Went to Ob Triage 12/14 around 12p to get checked out, Tech sitting at desk did not bother looking up and rudely asked what I was there for. She made me feel very unwelcome and as though I was an inconvenience. I completed my registration and was told to wait for the tech to room me, waiting was not the issue, the fact that my husband and I just stood in the middle of the hall without her acknowledging us (again, just staring down) until she was done with whatever she was doing is . A little communication goes a long way, something she should definitely work on. The nurse I had, I believe her name was Jodie, was very thorough and helpful. She made me feel at ease and let me know what was going.
7 years ago (15-12-2017)
Medical Doctor didn't listen to me when I expressed my concerns. Staff was helpful in check in but all in all very long wait (4 hours) to get an x-ray and still sitting in here. Hospital Is understaffed, plain and simple.
7 years ago (06-03-2018)
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