Batteries Plus Bulbs

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Address: 2830 N Grandview Blvd, Pewaukee, WI 53072, USA

Phone: (262) 706-5634

Website

State: Wisconsin

City: Pewaukee

Zip Code: 53072

Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Not the place to use for car batteries

Bought two car batteries via their website after confirming via phone they would honor free installation.  One battery was on backorder while the other was in stock. Unfortunately when I arrived to have the first battery installed I was informed the installation was categorized as a 'difficult installation' and was told they could not install it.  After threatening to cancel the order they decided to install it.

Two weeks later the other battery arrived.  Upon arrival to have it installed I was again informed it was categorized as a 'difficult installation'. This time they did not install the battery.  It took me 20 minutes to install it at home because I took 10 minutes to clean a corroded retaining bracket.

What infuriates me is I had to enter detailed information for both cars using their online selection tool in order to select the correct battery.  At no point in time did their website indicate there would be an issue installing either battery.  This whole 'difficult installation' concept seems like a way to lure business under the guise of free installation only to renege on it later.

I dealt with the same associate for both transactions.  I won't list their name in a public forum but it was incredibly frustrating to have to repeat myself multiple times in regards to simple matters such as simply finding my order in their system to the installation of the first battery and battery core refund or the lack thereof up to that point.  Very, very slow service as well.  This person was either very poorly trained or just didn't get it.

I would like to state the associate I dealt with when I returned the second battery core was quick, courteous and professional.

 8 years ago (23-04-2018)

Eight days later and my order has not yet been completely filled.  I know that weather and shipping problems are beyond their control, but they've now missed three promised delivery dates and I've had to call them to find out what the problem is.  A little communication goes a long way.   Given their proximity to my home, I'm sure I'll be giving them another chance.  Do better next time.

 8 years ago (19-04-2018)

Helpful, knowledgeable, friendly staff. I was there on New Year's Day evening when temps were sub-zero. Staff could have been understandingly not happy to be working on a holiday or in such cold weather. However, they were great to deal with, proficient in installing my battery and didn't at all seem bothered by being very busy. I'll definitely be back for my battery needs.

 9 years ago (01-01-2018)

My Iphone 6s Plus needed a new screen and the staff did an amazing job taking care of it. The price was reasonable and the timing of replacing my phone was less than an hour.  It was quick and they did an A+ Job. Henry helped me and was kind and sweet. I would most definitely recommend this location and company to all customers!!!

Thanks Again Everyone :)

 9 years ago (23-12-2017)

Called to see about replacing my iPhone6 battery. They said “just come one in and we will get you going in 30 minuets “. Much better than 2 weeks Apple quoted me.

 8 years ago (26-03-2018)

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Batteries Plus Bulbs

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