Batteries Plus Bulbs

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Address: 3091 N Sanders St, Helena, MT 59601, USA

Phone: (406) 225-0116

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State: Montana

Zip Code: 59601

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Reviews

My experience was also bad - similar to other recent reviews. Recently had my iPhone 5s screen replaced and it cracked on the edge within the first week. Took it back to make a warranty claim. Of course, the "6 month warranty" doesn't cover a cracked screen. The original screen lasted five years and theirs lasted one week - and is not covered? This is the second time I have had them fix one of my phones, that ended poorly. Never again.

 8 years ago (01-07-2017)

Purchased my battery on line for in store pick up. It was all easy, including the core refund. Only issue I had was getting my $10 mail in rebate coupon to mail in which I finally found someone who knew about it and went above and beyond to assist me. (Thank you Tyler)

 8 years ago (02-06-2017)

My experience with Batteries Plus was not good.  I had them replace a battery in my IPhone and the phone worked poorly and the battery life was bad. I took the phone to another company and the technician indicated that the battery used did not meet the Apple's specs and that was the reason for the erratic performance and the short battery life.  I contacted Batteries Plus and asked them to refund my $$ and that I would return the battery. (3-4 weeks after they replaced it.)  The manager informed me that their company policy is not to refund but to fix. I asked him why I would want him to fix it when they used the wrong product and that I was concerned that the policy may be incorrect in this situation.  He was intractable, unreasonable and frustrating.  Company policy is much more important to this company than fixing the problem.

Gary M

 8 years ago (16-12-2016)

Worst store in Helena. They did not believe me when I told them I had an online order. I tried to show them my confirmation buy they were not interested. They finally found it with a comment it was not printed. They offered no assistance carrying out the golf cart batteries I bought. They did carry one of my cores for me. After I left I determined they gave me one incorrect battery. I brought it back and was first met with they gave me the correct order then realized their mistake. They would not carry the incorrect one back into the store nor carry the correct one out. They would not even open the door for me. I can tell you golf cart batteries are quite heavy. It is really sad when a senior citizen has to do the job while youngsters do nothing.

 8 years ago (26-02-2017)

Ruined my phone. Got my screen replaced and it worked perfectly fine before and afterwards it crashed. 

 8 years ago (05-04-2017)

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