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Lowe's Home Improvement

  1. Montana
  2. Montana Home Goods Store
  3. Montana Hardware Store
  4. Helena Valley West Central Home Goods Store

Reviews, get directions and contact details for Lowe's Home Improvement

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Helena, MT Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 3291 N Sanders St, Helena, MT 59602, USA
Phone: (406) 495-9750
moc.sewol@eracremotsuc
State: Montana
Zip Code: 59602


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Reviews
We started the project to make the bathroom ADA functional for me (Disabled Veteran) because of my back injury. I was having issues stepping over the the bathtub lip when I got out of the hospital due to a re-injury of an old Army injury. We wanted to make the bathroom a little bigger to widen the door for a walker, when needed. Remove the tub and just have a shower with a bench seat for access. We also wanted to improve the aesthetics in the process. We also decided to redo our small kitchen in the process and a couple of smaller projects to get it all done at once. From the start of the project Lowe's was horrible. They didn't coordinate the supplies and shipments correctly with the contractors, they didn't bother to verify the supplies when they came in, items were damaged, not what we ordered, wrong sizes, the Lowe's installation employees didn't do an initial checklist like they were supposed to, and coordination of projects was extremely disorganized causing major delays. When the new appliances came they had upped the appliances to high end costing appliances and we quickly found out why the budget was inflated. It was our fault for not verifying the final purchase of appliances and to be honest by the time the appliances came we were so sick of the delays and problems we just wanted them done. The contractors Lowe's hired did well on most things except for the shower. The shower leaked through the wall and floor right from the get go. This project started last year around April 2016 and our shower issues are still going on today. We have filed seven requests for repair. The grout the contractor use failed several time cracking and breaking apart. The window seal job they did around the tile wasn't done properly and the water started pooling in the wall and came streaming out the outside of the house, through the wall, into the floor and into the basement. It has been a complete nightmare. Lowe's management has constantly promised resolution, they promised it six times with no resolve. We keep seeing turnover and promises of the issue being fixed, but it still has not been fixed. We highly discourage using Lowe's in Helena Montana for any projects.
8 years ago (08-06-2017)
If you're shopping and picking up items, Great Store ! (although they should hire more people to serve/help customers) If you're getting things delivered, THEY'RE AWFUL!! Many deliveries have items missed, instructions not followed, etc etc Every time we've gone this route we end up having to go in and get it ourselves. And they never 'make it right'. Will go local from now on with big purchases.
8 years ago (03-10-2017)
This is one of the best hardware stores in town. Way better than Power Townsend
8 years ago (04-11-2017)
Maybe okay if all you need is something if medium quality that you can just go in and grab. I called over the phone to get a carpet installation - but no one answered the first times and when I finally got a manager things got worse. These people are clearly too busy and know to much to worry about mere customer service and mutual respect. Ive left this experience wanting those hours of my life back and wondering how Lowe's is doing so well that they don't want/need my business. Call a real contractor who will care about you as a person.
8 years ago (26-06-2017)
I purchased a lawn mower and had to return it to the store because it would not start. We did not have it for a year yet when it would no longer start. We were told they would get to it and would contact us in about a week. This was on or before May 11. They have yet to call us and today is May 31. We have been calling and leaving messages for a return call. Finally today I ask for the assistant manager and finally get the repair guy on the line and he tells me that they will have to send it out to be fixed. It has not even been looked at yet!!!! When I purchase a product, I expect it to work, if I have a warranty, I expect to recieve appropriate service to have it fixed. I will take my business to Home Depot from now on!!!
8 years ago (31-05-2017)
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