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Bay Alarm Company

  1. California
  2. North Highlands Electronics Store

Reviews, get directions and contact details for Bay Alarm Company

Address: 3475 Orange Grove Ave, North Highlands, CA 95660, USA
Phone: (916) 489-1900
State: California
Zip Code: 95660


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Reviews
What a great team! Mark, our sales rep, was very nice and knowledgeable. The install team, Alex, George, Ricky, Juan, and Zach all worked hard to get the job done. They were pleasant, polite, efficient, and made sure everything was in order before they left! Thanks guys!
7 years ago (22-10-2017)
Our alarm after 17 years was ready for an upgrade. Howard our rep took great care of us making sure all our needs were met and was not pushy. Nina in the office was quick to schedule our install and meet our needs. She was very nice. Our installer George was FANTASTIC! He arrived right on time, unlike some companies. He took care before entering our home to cover his shoes. Wow. Never seen that before from other companies. He then took the time to review the work being done. He was very efficient and cleaned up as he worked. Our entire family got to know George as he has a wonderful professional personality. I would never choose another company over Bay Alarm. We are so happy about the upgrade and continue to enjoy our new chime mode sound. Thank you Sacramento Bay Alarm and thank you Howard, Nina & George.
9 years ago (13-09-2016)
Excellent service and installation. We highly recommend Bay Alarm.
8 years ago (19-07-2017)
The five star rating we give to our recent experience with Bay Alarm is directed towards the Service Department and specifically to Ereek I. The technician who recently worked through and resolved equipment and communication issues with our older residential system.   We worked with Ereek a few years ago to reactivate our system and were left with a great impression of him back then - professional and knowledgeable along with prompt, personable, and patient- just as one would hope from any service provider, but rarely do you get all of that.   This time around we were again impressed with his tenacity in figuring out an unusual problem and that he also got on the phone with the panel manufacturer to discuss the issue and his thoughts on resolving it. Moreover, during all of this he had to make sure our internet and wireless equipment were in sync with the alarm but still fully functional so that our access was uninterrupted. We're extremely thankful that Bay Alarm Service has someone like Ereek on board.  He sets a great example for customer service.
10 years ago (23-04-2015)
Great customer service.
8 years ago (04-10-2016)
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