Baymont Inn & Suites Chicago/Alsip

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Address: 12801 S Cicero Ave, Alsip, IL 60803, USA

Phone: (708) 844-1591

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State: Illinois

Zip Code: 60803

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Reviews

Great place to stay. Customer service outstanding. If you are a veteran, discounts are offered upon request. I checked in about 9pm, the young lady at the desk whose name I can't remember, greeted us with a wonderful smile and welcoming words. Checked on us to see if everything was ok with our room. The overnight guy, was also very good in answering any questions we had. Both did it with smiles on their faces. Great employees both of them. 5 stars isn't enough so I rate them and Baymont Inn in Also... OUTSTANDING!!!!

 8 years ago (23-11-2017)

The facility is "ok" a nice place to stay...however, the staff...better yet Lillian...front desk reception was "EXTREMELY"  nice, concerned and helpful. I had an issue with my reservation and Miss Lillian went above and beyond trying to assist me ...her concern about my plight was genuine and refreshing. Will definitely stay there again. Breakfast needs overhauling but everything else was great!!!

 8 years ago (03-12-2017)

We love our amazing, friendly, knowledgeable staff at this Baymont location. We can stay anywhere and choose this location for the staff alone. They are truly helpful, nice, kind and polite. We have 2 small dogs and they are allowed here but pet rooms are limited to call asap if you need one. The only BAD thing about this location is the female owner. We had never met her and our first experience involved her barking orders in a very disrespectful manner at one of the awesome employees. I don't know if it's a cultural thing or not but nobody deserves to be treated like a dog and most definitely not in front of guests. For us this was heartbreaking because it was our fault he got in trouble for saying hello after we said it first. Please Ms Owner if you see this, rethink the treatment of your staff. They are a rare group in today's guest service market. We stay BECAUSE of them. And you are going to run them ALL off, then my reviews will tell that story as well. Amy, Kelly, Dennis, Sam and the rest thank you for all you do. WE APPRECIATE YOU!!

 8 years ago (02-08-2017)

This was my first time staying at a Baymont Inn. My experience was okay. The room was comfortable. The lighting in the bathroom was dim, but that wasn't too big of a deal. Didn't really like the location of the jacuzzi in the room, since it was right next to the entrance door of the room, therefore, if I was in the shower/Jacuzzi, my hubby couldn't leave the room for ice or anything, as anyone passing by in the hall could've seen in.  Our room was directly across from the elevator, so at times, it was very loud, with people getting on & off the elevator.
The breakfast was a joke (sorry)...had homemade waffles, bagels, muffins, toast, fruit, juices, freezing cold boiled eggs, & coffee.  NO MEAT...NONE, WHATSOEVER. I thought maybe this was just a one time thing, but I asked the lady who was refilling the waffle maker and she stated they never have meat!!  
No swimming pool was also a bummer.  
But overall, the stay was okay.  The room served its purpose.  

 8 years ago (11-07-2017)

The Baymont is conveniently located near many places to eat. The rooms are clean, it comes with cable tv, microwave, small refrigerator and free wifi. Continental breakfast is served daily. The staff is friendly and courteous.

 8 years ago (14-10-2017)

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Baymont Inn & Suites Chicago/Alsip

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