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Reviews, get directions and contact details for Baymont Inn & Suites Louisville Airport South

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Baymont Inn & Suites Louisville Airport South offers hometown hospitality and exceptional service at an affordable price, including free Wi-Fi and a complimentary breakfast.

Address: 6515 Signature Dr, Louisville, KY 40213, USA
Phone: (502) 968-4100
State: Kentucky
Zip Code: 40213


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Reviews
We booked a two full bed smoking room over two months out. When we arrive they tell us they have a single king size bed no smoking. Three grown men so they offer a pull out bed at no charge like they we're doing us a favor for not charging us for it. They booked our room and continued to hassle us about it. Couldn't cancel the room without an $87 fee. Look elsewhere if you can. Breakfast was decent
8 years ago (06-10-2017)
I liked the location. It's very convenient. It's by plenty of restaurants and gas stations. We had a king suite. Which I wasn't very impressed with. We cane here to have a nice getaway without getting away. So we got a room with a Jacuzzi. The cold water was a trickle, so the water was too hot to really enjoy. Our sink was clogged so we had to get someone to fix it. They left the carpet wet with no warning. There was a small selection at breakfast, which also wasn't very good.
8 years ago (19-08-2017)
Dump, this place is a dump. The prices for rooms reflects this. We stayed here a year ago and it was nice. This hotel has went downhill quick in that year. Not a place to bring your family and that's all I'm going to say about that.
8 years ago (07-10-2017)
Cancelled my booked reservation well in advance of stay. Hotel charged me anyway. Contacted them and they said management would contact me in a week. Almost three weeks and still no call. Contacted management company. They indicated I would get a call within a week. Still no call. Still on my card. This is not a reputable company and if this is the way you all do business I would not suggest anyone book or stay here. They have had plenty of time to resolve this and have not. Looking into an attorney now.
8 years ago (11-10-2017)
So....I really do not have much good to say about this place. The only reason I gave it a one star, was to write a review. At first glance when we pulled up, it looked very decent. Walking through the lobby, decent. Going to the room, horrible! It smelled really bad and looked dirty. The room, was not much better. Bath tub would not drain, had moldy wash cloths, cigarette burns on carpet and bed skirt (in a non smoking room), even the smoke detectors battery was removed. People walking half naked in the hall (I had three children under the age of 12 with me), and ppl up all night slamming doors and yelling in the hall. I just was not impressed with this place. I will most definitely not be returning to this hotel.
8 years ago (29-07-2017)
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