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Hilton Garden Inn Louisville Downtown

  1. Downtown
  2. Louisville Lodging

Reviews, get directions and contact details for Hilton Garden Inn Louisville Downtown

About

Enjoy Louisville hospitality at the Hilton Garden Inn one of Louisville’s newest hotels located in the heart of downtown!

Address: 350 W Chestnut St, Louisville, KY 40202, USA
Phone: (502) 584-5175
State: Kentucky
Zip Code: 40202


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Reviews
Great hotel. Updated decor. Restaurant had excellent menu for late arrival. Easy check-in and checkout. Beds were super comfortable. Would suggest this to all my friends. Only distraction was the cars going up/down across a metal grid in the parking garage next door outside our window. Became used to it over time.
8 years ago (27-11-2017)
The room was very clean, and neat. It had a mini fridge, microwave, and coffee maker which made it very convenient. The bathroom was large and well lit, with a handy hairdryer! The air worked great, and the beds we're very comfortable! The restaurant upstairs was delicious, with a large selection of drinks. The view from the rooftop bar was beautiful! Would definitely stay here again.
8 years ago (04-10-2017)
Terrible sleeping experience due to outside elements. Nearby movie theater had an event which apparently required two groupie party buses. These were parked right outside my hotel room window, located on the fifth floor. Another uncontrollable element for the hotel was a large metal grate in the middle of the main road. Thump thump, thump thump, thump thump. This is what I heard after every car drive by, all night long. This metal grate was apparently just installed by the City of Louisville and the hotel management was not happy. The takeaway here, if choosing to stay at this hotel, is to make sure that your hotel room is located away from the exterior walls. I was able to change my room on the last night of my four night stay. The upside is that I slept much better but the downside was my TV did not work right, locked on only one channel. If at all possible, I will not stay at this hotel ever again.
8 years ago (18-11-2017)
Bad experience. Human feces in guest laundry room, smelled really bad and machines were dirty. Breakfast restaurant really bad. Food served cold and could not get a glass of water after asking twice. Waitress started to argue with me about why she could not get me a glass of water. Upon checkout, front desk asked me if everything ok and I said no, and she also proceeded to argue with me. Dinner food was not that much better and, you'd think that a restaurant that touts itself as a Bourbon destination in Kentucky would know how to make a Manhattan, but guess not. On yeah, asked for a room with a view and I got one.. Of the parking lot.
8 years ago (29-10-2017)
I knew I was in for a treat before I even got my room. The front staff featured two amazing individuals who welcomed me like never before. Room was on par with other Hilton Garden Inns. The rooftop bar was very well done, from the special cocktails they had to the incredible full view you get. They finished the stay by providing a good breakfast at the end. The staff really make this hotel and all were personable and obviously enjoyed what they were doing.
8 years ago (22-08-2017)
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