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Reviews, get directions and contact details for Ben's Soft Pretzels

Ben's Soft Pretzels

Story

Ben's Soft Pretzels, founded in 2008, is a gourmet pretzel bakery serving legendary, fresh, hot jumbo pretzels and other pretzel products, at a great value. The Amish-inspired, fluffy, melt-in-your-mouth taste pairs perfectly with our 11 gourmet dipping sauces. Try one of our Bake N’ Shake toppings to further customize your flavor. Our famous Pretzel Dog features and all-beef frank and Swiss Cheese wrapped in a pretzel. Ben's Soft Pretzels are almost 2x the size of other soft pretzels and feature imported salt from Germany. Each Ben’s Soft Pretzels bakery makes all of it's pretzel dough from scratch every day, all-day. Our gourmet pretzels are hand-rolled and baked on-site to produce that perfect, warm, delicious pretzel you have been craving! Looking to turn dough into dough? Come roll with us! Franchising opportunities are available. Ben’s Soft Pretzels has more than 80 locations across the US and we are growing rapidly! Have a pretzel day!

Address: 611 W Lincoln Hwy, Merrillville, IN 46410, USA
Phone: (219) 769-0737
moc.slezterpsneb@0019psb
State: Indiana
City: Merrillville
Zip Code: 46410


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
The Pretzels were great but the customer service was not . We went yesterday and after ordering asked for a separate sauce container .. empty .. we just wanted the container . They said it would be 70 cents and would have to charge us for a dipping sauce Even though we just needed the small container and lid .. I understand everything cost money that was not the problem .. it was how the cashier was talking .. she was rude and just not Pleasant. We also wanted some water and they stopped giving free water if you wanted water you had to pay for the cup and the ice and they would give you tapwater.
7 years ago (01-02-2018)
We order 2 pretzel bites. The lady tells us 5 minutes. Then we watch her make a batch and bake them. Almost 20 minutes later they are done. Why lie to us?
7 years ago (24-02-2018)
I purchased a #1 but I didn't know none of the lids for the drinks fit. I ask for the different cup that had a lid that fit. The young girl told me those are the water cups and I would have to pay for a cup with a lid that fits. Even though the store had all the wrong drink lids except for the water cups. I asked for a refund for the #1 combo and git my money back. Won't ever buy from that place!
8 years ago (22-02-2017)
Delicious pretzels
9 years ago (20-03-2016)
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