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Reviews, get directions and contact details for Benjamin Franklin Post Office

Address: 1200 Pennsylvania Ave NW, Washington, DC 20004, USA
Phone: (202) 523-2386
State: District of Columbia
City: Washington
Zip Code: 20004


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Small location. Inconsistent service quality and speed - just leave if it's busy. Interesting historic building but not particularly accessible.
8 years ago (09-11-2017)
Good location for those working in and around the Federal Triangle area. There are usually very long lines to get service. The overworked employees are rushed, which leads to average to lie customer service. I primarily use this location to drop off envelopes and packages for delivery, and to purchase postage from the automated machine. Unfortunately there is only one such machine, so there can be a wait. This building has some interesting architectural details and murals.
8 years ago (07-11-2017)
The place is not cleaned and unorganized. However it is so convenient and competitive in pricing with other postal services.
8 years ago (07-11-2017)
Always delay and lost. I suspect no one but usps itself!!!!
7 years ago (23-02-2018)
As everyone else has noted, the staff here is very unfriendly. It's a shame since it is used not only by federal employees and nearby office workers, but also by tourists, many from foreign countries. You'd think the US Postal Service could at least put its best foot forward in the post office within the Post Office Department headquarters on Pennsylvania Avenue, America's Main Street. Or sadly, maybe this is its best foot.
8 years ago (07-07-2017)
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