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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1400 L St NW Lbby 2, Washington, DC 20005, United States
Phone: (202) 523-2001
State: District of Columbia
City: Washington
Zip Code: 20005


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Long lines and very unhelpful staff. There was an issue with my package from their side, I already went there 5 times for refund. I was able to talk to their manager once, he said he will call me back but he never did. I'm still waiting...
7 years ago (07-03-2018)
This place is the worst. Don't use it. Why you ask? Well, here's what happened to me. I dropped off a prepaid label package last week. It's still not logged in their system and I started to get concerned. The guy at the desk told me that this was the third time I had been in that office to complain. He had me mixed up with someone else and that's how it got started. Once that was cleared up I asked him how long it takes for them to scan things into the system. "It can take up to 3 to 4 business days." It takes them 4 days to log something I brought to them. Actually, now that I think about it it's still not logged in, so it could take longer. Wow, you are still reading this story. You must be bored. Try to give them a call if you made it this far. The phone number is a dead tone. Isn't that funny? Yeah you gotta laugh about it. Anyway, this post office is terrible.
8 years ago (07-11-2017)
The details of my experience are too long to go into on this review. Just take every single negative review to heart. It is the truth. The staff are rude and unprofessional and don't care at all about customer service. Take your business elsewhere.
7 years ago (28-02-2018)
Best customer service ever! Yes, the line was very long but the great customer service made it worth the wait.
8 years ago (16-05-2017)
They force you to package you box yourself and fill out all the forms. Then charge you $80 for what? Doing nothing?
8 years ago (16-09-2017)
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