Best Buy

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Best Buy - Edwardsville

Address: 6670 Edwardsville Crossing Dr, Edwardsville, IL 62025, USA

Phone: (618) 659-9895

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State: Illinois

Zip Code: 62025

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Reviews

Nice location but most annoying experience EVER! We were asked if we needed help at least 15 times in the 10 minutes we were there. What the??? It seemed like a joke! Next time I'll take video! Ha!

 8 years ago (25-06-2017)

I went into the Edwardsville store. I drove 2 hrs to meet with the Canon lady. She is amazing. I have been here loyal customer for 15 years. I asked her where she was working and I drove there for her expert advice. The HP rep in the store was very rude. He jumped into our conversation 3 times. I had to ask him to stop myself. I didn't drive 2 hrs to see him. Plus HP printers are horrible! I wanted to buy an SLR and a printer to go with it. Hp does not have a MG9020. I have been talking with her about that printer since christmas time.  She printed prints off for me. He didn't even have working ink in his printers to show me. Please best buy get reps like Coresta that knows what she is talking about. Not HP reps that just want to shove printers down your throat. When HP has a 6 tank printer for better photos I still won't want one after this experience in the edwardville store. I will always be a Coresta Customer. Always. 

 8 years ago (05-08-2017)

Went to Best Buy in Edwardsville Illinois was waited on by Caleb in The Geek Squad have had him before and he has always been great he's very friendly knowledgeable and patient especially since I'm not real good with computers

 8 years ago (09-06-2017)

They don't restock enough, we've been waiting to see someone to do our phone stuff for over an hour, and we had to come back because they messed it up last time. Plus they only have two people at the mobile desk with horrible attitudes. If I could I would give this place a half a star. Also, I came in for two things, an assessory for my Otterbox Universe, and Nintendo Ambiio cards, they didn't have them. Never come here.

 8 years ago (29-06-2017)

This one is allot better than in Fairview heights. Decent service and they sell things that aren't already broken. They say if you have as problem return it no questions asked. Only at this Best buy will you get that. Great job team. Your the only good Best buy in 100 miles around.

 8 years ago (13-02-2017)

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