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Best Buy - Kokomo

Address: 1403 S Reed Rd, Kokomo, IN 46902, USA
Phone: (765) 452-7422
State: Indiana
Zip Code: 46902


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Reviews
They have all the electronics you could think of or they can get it. Well trained and knowledge employees. Many great deals in all areas of the store.
8 years ago (15-09-2017)
Absolute trash employees at Kokomo, Indiana's Best Buy. So I went to LOOK at keyboards when I noticed a box was open, I figured maybe the others can open too so I can get the feel for a keyboard I wanted. It didn't open so I left it alone. Then two employees came out of nowhere and said "can I help you?" I said "no just looking at keyboards." Then the other employee said "don't open the boxes" as if I where a five year old, I'm 16 and I'm pretty sure if there is a keyboard I can take out of the box and steal it, it would be pretty hard to get past the guy in the front. I replied with " it was already open just looking since you guys can't take care of your products and it's pretty harmless." ( I wasn't even rough with the boxes)They eventually split up into 2 following me and my younger brothers around the whole place out to the parking lot. It made me and my younger brothers feel very uncomfortable in an open area. I wish I had said something to these rude employees but I kept my ground and walked out, being stalked. This was a BIG violation of my privacy and I declare this as slander and harassment against minors. Wish I could sue...
8 years ago (10-07-2017)
Store is to be as expected, but once in a while you get an employee who doesn't know quite as much abt a product as maybe he/she should. Have had Geek Squad employees misdirect family members before. Maybe this was to get them to unnecessarily spend extra money. My husband has extensive technology knowledge so I usually ask him before anyone else & we usually do not get Geek Squad protection on an item. Most recently we bought a game system with a game & a smart watch. The associate who checked us out informed us that they were out of large bags for our purchases. He asked if we were ok just carrying the larger items out of the store. I would have liked the bag, but he made no effort to go get any more from stock area or even steal one from another register. What if I was by myself with those three items? I wouldn't have been able to carry them without a bag. Besides the bag snafu it was a decent experience.
8 years ago (26-06-2017)
Everything way overpriced, but they're useful jf you want to see the product before you order it online
8 years ago (15-08-2017)
Great customer service and actually saved us money on our phone bill!
8 years ago (29-09-2017)
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