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Best Buy

  1. Indiana
  2. Evansville Store

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Best Buy - Evansville

Address: 6300 E Lloyd Expy, Evansville, IN 47715, USA
Phone: (812) 471-2817
State: Indiana
Zip Code: 47715


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Reviews
Out of all the time I wasted this evening in best buys efforts I might as well waste more and write a review. I hate to do this, and I wouldn't or never write reviews, but I have to share what just happened to me. I needed a wiring harness for my new car stereo I was installing. Instead of fighting the crowd at Wal-mart (who had it) I decided to stop in Best Buy. Had a kid meet me back there he looked up on the computer what I needed, purchased it I was on my way. Took 20 minutes hooked all my wires together, ready to plug and play. Or so I thought. When he asked the make and year of my vehicle I clearly said O-four explorer. Say it every time I get it worked on, oil changed, look up items for it, I know the year the odds of me saying the wrong year would be the same of me miss pronouncing my first name. Which is why I was surprised to look at the packaging and see 99-03. That is my fault, it is my fault for not double checking a young person who is likely clueless. I should have been prepared and looked it up and bought it online like I do most things, got it amazon next day, no crowds, cheaper, don't have to chance trusting someone. However, the snowball effect on this was..this gets good. I was doing it in a well lit warehouse that closed at 7, so I returned it after it all didn't fit when I had to leave at 7 instead of having it installed everything was still in pieces. Take it to my house after looking up what I actually needed exchanging it and bringing it home to hook up. When I got home it was dark I turned the light on my phone to see the cords and went to look at the connection and dropped my phone in the hole the deck goes to. Phone drops to the very bottom of the console under my cup holders I then spend the next hour trying to get it out, had to rip out and snap break a foot section of plastic just to have a chance at getting it. Go to hook all the wires back up get everything ran and ready to plug and play! No, I stuck the adapter that goes into the back of my deck in the bag I exchanged for the right part instead of the wrong part I was sold..so it was haunting me..both pieces looked similar and an oversight on my part. Long story short, best buy is closed now, I still have the wrong piece, they have my adapter in a bag at the store. They don't open until 10AM I don't get off work until 5pm. So this all will take me a day and half longer to do over 20 minutes of just a kid grabbing the correct thing. Prime members get next day shipping. Could of had it sooner and not had to drive in there. I now have a pulled about car, sticky phone, and a broken running piece under my cup holders. All these things are my fault, I am willing to admit that. The lesson here is just buy it online. Don't risk going in and be sold the wrong thing and pay more money for less knowledge. Do your own research and get it on amazon. To the kid that sold me the wrong piece, go work at a clothing store where people have to try things on, it is fool proof.
8 years ago (12-10-2017)
I often visit best buy in Evansville for my electronics. I shop at a brick and mortar store over online. Even if it's a few dollars more, I purchase my items for my business and can't be hassled with delays in shipping back items for repair when they go down. The local best buy has honored their return policies on more than one occasion with me. I will continue to shop there and the staff is always helpful.
8 years ago (06-07-2017)
Great place, with great staff and incredible selections!! Prices are from affordable to extreme so it's good for everyone👍👍👍
8 years ago (24-10-2017)
I visited this store to buy a phone,not window shop. When I finally searched down someone to help me,I told her which phone that I want so she could pull it while I grabbed some ink for my printer. I returned to get the phone to be informed that they didn't have any in stock an that was fine but great customer service would have been to inform me that there was another store less then a mole away and she would call to see if they had it... I stood in the store and made the call myself an was treated to better service over the phone than I had received there. They even had the phone in stock an greeted me upon my arrival to pick up the phone...
8 years ago (07-06-2017)
I can't even justify rating BEST BUY with one (1) star but have to rank it with a star to write this review. I will NEVER use BEST BUY again. You would think making a purchase online would be simple. Not with BEST BUY. Their system cancelled my order TWICE. First time - when I was actually on the phone talking with Corporate about adding a person to pick up the order. Second time - the order was cancelled without our knowledge. We didn't even get a notification that the order was cancelled. We found out when we went to the Evansville store to pick up the order. As I am on the phone AGAIN with Corporate, my business partner is at the Evansville store standing right in front of the order yet the store won't release it. We paid for it online then the system cancelled the order. Over 8 hours was spent dealing with the very rude employees at the Evansville BEST BUY location and spent speaking with two Corporate employees. My business partner said that the employees at the EVANSVILLE location treated him like a criminal and he left the store feeling humiliated. And out of 4 hours of phone calls with Corporate, I am only offered $100 off purchase. I am dumbfounded by this entire experience and it has convinced me to avoid this business establishment for future purchases.
8 years ago (23-10-2017)
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