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Reviews, get directions and contact details for Best Western Palestine Inn

About

At our Palestine hotel, we understand that a great location is key to a memorable trip. Everything from business to leisure activities like shopping.

Story

Located in Palestine,TX, the Best Western Palestine Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 1601 W Palestine Ave, Palestine, TX 75801, USA
Phone: (903) 723-4655
State: Texas
Zip Code: 75801


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Reviews
We spent one night at this Best Western on our way home from San Antonio. Because of Hurricane Harvey in the gulf, we were forced to take an alternate route back home and as a result, called Best Western customer service who booked us in the Palestine Best Western for one night. I have to say from the moment we pulled into the parking lot I was dissatisfied. To my way of thinking, this place is a "motel" - not a hotel. All rooms are accessed by outside doors, there are no inside corridors. It appeared the property was older but it didn't appear that bad and I was told they had just refurbished the rooms.. and again, we were only staying there for one night on an emergency basis and then we would be on our way. Room looked okay, nothing fancy, but appeared to be clean.. beds were comfortable.. AC worked great.. but my issue came around 2 in the morning when I woke up and had to use the restroom. Upon turning on the light in the tiny bathroom, I was greeted by a couple of roaches running around on the floor.. That was it for me. Couldn't sleep another wink. As soon we were ready to hit the road in the morning we were gone. I want to stress that this review is not a condemnation of the people that worked there. When we checked in the gentleman and lady behind the counter were very nice, and were very helpful in giving me directions on how to find several places I was looking for around town. The people there were great, but those two big roaches is all I need to say stay away..
8 years ago (01-09-2017)
This is obviously not a resort hotel, and I wouldn't recommend it to someone who is looking for a luxury vacation. However, it is perfect if you're staying in this area and need a clean and comfortable place to crash on a budget. The rooms are quiet, the internet is good, the beds are comfy, and the free breakfast is fantastic. The host and staff are friendly and accommodating and even though it's not a swanky place, the service was better than the best bed and breakfast I've ever visited. I would absolutely book here again.
8 years ago (07-08-2017)
This is the third time I have stayed at this property. I am very pleased with the quality for the price. The rooms are being updated and are fresh and clean. Beds are very comfortable (firm, which I like). The breakfast is at a restaurant in front of the property and is quite good. You are given a voucher with a choice from four different breakfast meals. Much better than the standard motel breakfast experience. The only negative experience is the crowded parking when the motel is full. This would not be a problem on most nights, but I stay here during the Old Time Music Festival which fills the motel. I will be staying here again and would recommend it to others.
8 years ago (30-03-2017)
All furnishings in the room were brand new. Quality, quiet, and convenience. Great breakfast. All at a reasonable price. I will stay here again!
8 years ago (13-08-2017)
Best Western Palestine rates a 10+ in our books. Great friendly, caring staff, clean and neat facility. They went above and beyond to assist us during our time of evacuation from Hurricane Harvey.
8 years ago (05-09-2017)
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