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Reviews, get directions and contact details for Big Lots

Story

Big Lots is the largest broadline closeout retailer. Selling a broad range of high-quality, brand-name items, including consumables, seasonal, furniture, housewares, toys, electronics, and home.

Address: 5017 S McCarran Blvd, Reno, NV 89502, USA
Phone: (775) 826-5565
State: Nevada
Zip Code: 89502


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

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Reviews
Horrible customer service at the check out. Yelling at people's kids while she was helping me. I inquired about a price, I had 3 of the same item and they all had different prices. She blamed it on someone trying to get things cheaper and then proceed to charge me the higher price for all the items. I explained I was willing to pay the price marked on each not the highest price for each. Mind you the low price was $2.00 the high was $16.00. I felt that was a little bit too much of a difference, and asked if she could tell me what the actual price of the product was supposed to be. She said no. She was acting as if I put the stickers on the bottles. Mind you they didn't look like they had been peeled off and restuck on these bottles. It legitimately looked like they were stuck on by an employee. I left mid purchase. I can find the same things somewhere else for the same price or less and won't be treated as badly.
7 years ago (30-12-2017)
Big Lots used to be such an interesting place to go because it was full of home decor items, kitchenware, gadgets, toys, linens, art.....there used to be such a great variety. It's still worth stopping in, there are still bargains to be had, and the furniture section has nice selections at reasonable prices but it's just not as great as it once was.
7 years ago (15-01-2018)
It's a great place to find all of your household needs, food, furniture a little bit of everything. The prices are great and the staff is outstanding.
8 years ago (28-12-2017)
Service in the store is great. Bought furniture and opened credit account. Outsourced delivery service, delivery express is horrific!!!! Terrible customer service, utterly low quality and futile attempt (lack there of) to represent the big lots brand. And items were over 3 hours outside delivery window of 10-2. Big lots does their paying customers and brand a disservice to allow such elementary representation be part of their user experience. OTHER CUSTOMERS... I recommend purchasing from the store and arranging for your own pickup or the utilization of another pickup company (meet them at store, sign for pickup and have them take the items to your home).
8 years ago (13-10-2017)
It seems like years ago, Big Lots had a lot of closeouts at real discounted prices. But now it seems like it is just stuff they sourced and the price isn't that great. It's essentially a small K-Mart.
7 years ago (19-01-2018)
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