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Bluegrass Veterinary Specialists + Animal Emergency

  1. Eastland Parkway
  2. Kentucky Veterinary Care
  3. Lexington-Fayette Veterinary Care

Reviews, get directions and contact details for Bluegrass Veterinary Specialists + Animal Emergency

About

BVS+AE is a 24-hour veterinary emergency and specialty referral hospital located in Lexington, KY. We are locally owned and operated. Our focus is on individualized, progressive care with an emphasis on minimally invasive diagnostics and procedures.

Story

Veterinary Specialty (Internal Medicine, Surgery, Ophthalmology) and after-hours emergency care.

Address: 1591 Winchester Rd # 106, Lexington, KY 40505, USA
Phone: (859) 268-7604
moc.oohay@10svgb
State: Kentucky
City: Lexington
Zip Code: 40505


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Visited last night for our sick pup and the service and staff were amazing. We were greeted by the front desk tech Samantha and she promptly handled all our questions and concerns while also getting our information. The staff in back were also quick to take care of us while also keeping us updated. Prices were reasonable as well. We will certainly be back in the future!
7 years ago (02-01-2018)
For emergency care this might be your place but if you want to see a specialist I suggest going elsewhere. We spent over $600 in less than a week here for medication I am sure the vet knew would not make a difference in the grand scheme of our dying dog's treatment. We spent $390 on chemo medication alone, gave him 1 pill out of the 2 month supply (we were told that it didn't come in a smaller quantity) and are now having to put him down. That's a lot for medicine that didn't make a difference and consultation fees for the vet's poor advice (we took him back on Monday as he hasn't eaten since taking the chemo meds...that visit plus 3 shots cost $270...the cost of which was not disclosed until AFTER it had been administered at check out). But most importantly, I really feel like we were taken advantage of in a vulnerable state. Of course I would hang onto any hope of at least making my best friend more comfortable in his last few months (which we were told he had now a WEEK later we are euthanizing him at our regular vet). I really feel that the vet knew getting the chemo medicine wouldn't help as it's hard to believe his condition could go from a few months to a few days in a week's time. I called to see if there was anyway they could buy back the medication only to be told by the receptionist that they don't buy medicine back BUT they accept donations to give to patients with a "financial need." Ummm...hello...? THAT would have been great to know prior to me borrowing money for medicine that wasn't necessary. All in all my poor baby could have suffered a lot less had they been more honest and upfront about his condition. I know that treating cancer is difficult in humans let alone dogs but shame on people who would use this time to take advantage of people AND animals in this situation.
7 years ago (01-11-2017)
My puppy was behaving in an off way one night. When I called the BVS front desk at midnight, staff calmly advised us to come in for evaluation. Upon check-in and a quick diagnostic run down, I learned that my pup had early signs of pneumonia and might have a digestive disorder. From there, each vet was calm in outlining treatment plans and gave price quotes each time they asked my permission to conduct further, necessary lab tests. They shared results with me and my dog's regular vet as they materialized. Everyone was respectful and spoke to me about his lab work in detail. My experience makes me want to put on faux ears and a tail to be treated as well as my dog, because I've yet to meet a human MD with as much knowledge and as good bedside manner as the veterinary team that treated pup.
7 years ago (09-02-2018)
After going to another 24 veterinary facility 2 day prior to my visit with BVS, I was very pleased with the staff and treatment at Bluegrass Veterinary Specialists + Animal Emergency. Their treatment and service was top notch and I feel that my pet was property diagnosed and looked after at this location. They also provided an detailed and itemized treatment option list so you knew exactly what fit into your budget with out any bait and switch that I had experienced with the other 24 hr veterinary facility I had visited.
7 years ago (14-09-2017)
To be brief, they lost my pet's remains. Brought my cat in to be euthanized and cremated. We were called saying that his remains were back. On the following day, we attempted to pick his remains up, and they did not have them. They could not tell us where he was, or how he was even missing. If anybody picked up any remains on or around September 12th please make sure that you have your pet's remains. We miss our baby very much and still are hoping that somehow someway we get his remains back.
7 years ago (05-10-2017)
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