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Reviews, get directions and contact details for Bob's Automotive

About

Bob’s Automotive is a full service auto repair shop in Ukiah. Schedule an appointment here: https://www.demandforce.com/b/bobsautomotiveukiah/schedule

Story

Before Bob's Automotive, I had the experience of working in a busy, impersonal shop, hoping for the day I could run my own automotive repair business. In 1981, I took the challenge and opened Bob's Automotive. Here are a few things that make us different from other repair shops:

I want to recognize my customers' faces and hopefully put the right name with the right face. Over the years, that's become part of our mission statement.

I never want to be too big or too busy not to take into consideration my customers' needs. Not just their repair needs, but their life needs as well. We've all experienced time restraints, financial difficulties and the unexpected. I want to do whatever I can to make the whole entire repair and service procedure work efficiently, economically and fairly for both of us.

I always want to stay in touch with the fact that my customers need their cars and trucks to care for their family. It needs to operate properly, every day. Break-downs are not an option. When to do a repair often IS an option.

In order to maintain my goals, it's necessary to hire the right people who will interact with our customers with honesty and respect. I'm proud of our employees' abilities. Their desire to acquire the ASE Certification and their responsiveness to continuing education in the automotive service and repair industry is something most companies only hope for. I've been fortunate in the selection of employees who share the same commitment and vision. Employees like these are rare. That's why Bob's Automotive has remained small and personal.

If you can find a better vehicle repair service, please let us know. We have been sincerely striving to be the best automotive repair service since 1981.

Address: 1570 Feedlot Ln, Ukiah, CA 95482, USA
Phone: (707) 462-7681
moc.haikusbob@bob
State: California
Zip Code: 95482


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Bob and his crew are really fantastic people with a kind heart. I had my vw diesel break down in 2016 while attending the local college. Bob and his crew allowed me to make payments in whatever I could afford during the few months I had it there since I had to get a used 80s vw motor which happened to be all the way from the east coast along with other parts. It was such blessing for them to help me the way they did, they even would drive me to class when I needed. I had no way to afford the cost of the repairs even when my vehicle was done and they still let me drive it around and make payments on it. They are now very good friends of mine who I treat with a lot of respect. I always recommend people and friends to their shop.
8 years ago (10-11-2017)
While traveling through California, my Ford F-150 diesel truck broke down in Ukiah and would not start. After having been towed to two mechanics, one diesel, the other, a transmission specialist who could not find the problem and spending several days and hundreds of dollars, I found Bob’s Automotive. He was booked solid for a week, which meant hanging out in a trailer park until he could tackle my problem. He took pity on us and phoned customers asking if they would wait a little longer for their repairs to be completed because of our dilemma. They kindly acquiesced, and Bob went to work immediately, found the problem, a broken switch inside the transmission which would not allow my truck to start. The next day we were on the road, saving a week’s vacation time due to his kindness. To me, this was above and beyond the realm of customer service. By the way, he’s an accomplished professional photographer; his photos are displayed in the waiting room. I hope those who read this review will take their vehicles to Bob, he deserves your business.
10 years ago (26-01-2016)
If your tired of being at the mercy of your automotive shop that your currently using then; head on over to Bob's Automotive !!!! they will walk you thru what needs to be done use quality parts and stand behind their work 100% I myself couldn't be happier with the service and the best thing of all is;.......THEY WILL NOT RIP YOU OFF!!!! from your first visit your treated like family that's pretty cool.
9 years ago (22-04-2016)
My experience was great. All of my questions were answered and I felt comfortable that they knew what they were doing. My Toyota runs like a top.
10 years ago (09-02-2016)
Best auto shop I have been to. They are great people that do great work.
9 years ago (30-06-2016)
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