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Reviews, get directions and contact details for Bob's Discount Furniture

Bob's Discount Furniture

About

Celebrating over 25 years of unbeatable furniture values! With more than 85 stores in 15 states we continue to grow! No phony gimmicks, just pure value!

Story

Celebrating over 25 years of unbeatable furniture values! With more than 85 stores in 15 states we continue to grow! No phony gimmicks, just pure value!

Address: 6 Hutton Ave, Nanuet, NY 10954, USA
Phone: (845) 627-0823
moc.sbobym@bobksa
State: New York
Zip Code: 10954


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
After having a bad experience with their competitor, I walked into Bob's furniture and was happily greeted by the salesmen Alex with a smile, he was very helpful and showing my husband and I where the bedroom sets and mattress were located. After giving us useful information about difference between mattresses. My husband and I found him very knowledgeable and went with his better judgment on the mattress. We are happy we did!! most comfortable mattress we've purchased in a long time. No problems with delivery, everything came on time. Had a great experience and would highly recommend this store to friends and family.
7 years ago (21-01-2018)
Just a horrible experience overall. I bought a dresser with delivery included for just under $400.00. I thought I got a decent deal but this is where the issues started. The sales guy did a great job, knew the product well and gave me what seemed like solid instructions. He informed me the delivery would be from 8 am to 12 noon. I was cool with those times and planned accordingly. The next day I get a voicemail that the message says the time is from 7:30 am to 11:30 am, changing the times on me. From there, I also realize my apartment number is not on the address. I called and updated the address, but then when I called the next day to ask a question about delivery, they didn't have the updated address. This happened not once, but twice, having to call and confirm they got the correct apartment number and requested they please call my cell when they're outside and not knock as it would be early. Day of delivery comes, they show up at 5 minutes past 7:00 am. They knock on the door loudly waking up my roommates, and probably the people next door. The driver explained that the first person up in the day cancelled so they came early. It's just like... what's the point of a schedule if you can't stick to it. I understand it makes the company's logistics more efficient but for me it created havoc. The area was not cleared in time (as I needed 10 minutes to clear out some stuff blocking in the hallway), I frantically get ready to have people move stuff in my house, my roommates we're annoyed as hell. The worst part is... they ask you to sign something on an app that just has a big X and line to sign your name. Putting you on the spot that you don't even know what you're signing. I asked to see the terms of what I was signing and he couldn't provide it and said it was just an app. Get it together Bob.
7 years ago (17-01-2018)
Alex was extremely friendly and knowledgeable. He was not pushy at all, which allowed my boyfriend and I to feel comfortable working with him. He made our purchase very easy and we are so excited for our new mattress! Thanks again Alex! Lunch shouldn’t definitely be on the house for him one day.
7 years ago (24-01-2018)
My visit at Bob’s was the best customer service I have ever experienced. My sales representative Glendon was extremely helpful with helping my mother and I in finding the best living room set that best fit our wishes. He was direct and had great expertise skills at to what we had questions about. Glendon made our visit at Bob’s a very pleasant one. I hope all sales representatives were as energetic as he was.
7 years ago (20-01-2018)
I had the most amazing experience. From the moment I walked in Giovanni was at my service. He knew all the prices and was able to point out the right products for us. He was very patient and answered all of my questions. I am grateful he helped me.
7 years ago (04-02-2018)
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