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Bodamer Brothers Flooring

  1. Michigan
  2. Traverse City Furniture Store

Reviews, get directions and contact details for Bodamer Brothers Flooring

About

Not only is our store family owed it is family involved with your purchase. The buying power of over 600 stores lets us remain small so we can concentrate on YOU!!

Story

Why Bodamer Brothers?? We are a small store with HUGE buying power. Our CarpetPlus/ColorTile connection gives up the buying power of over 600 Stores!!! Our large showroom is stocked with all the latest styles, designs and fibers. From Wool to the newest SmartStrand fibers, we have thousands of styles and colors. What also separates us from the others is "We care", our family is involved in your purchase from beginning to end and is backed up by our Residential Lifetime installation Warranty!! From our family to yours. Thank you

Address: 3000 N Garfield Rd, Traverse City, MI 49686, USA
Phone: (231) 941-8446
moc.sremadobremadob@nad
State: Michigan
Zip Code: 49686


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Reviews
I really wish I could give a negative 1 on this review. Our company purchased a very expensive ESD tile floor. After a year the floor is still leaking adhesive not the whole floor just half. Bodamer sent a installer to clean and seal the cracks that were leaking in the tile floor. After he sealed the cracks we waited until it was dry and called the manager back to look. When the gentleman went to show our manager the floor saying it won't leak anymore. Up came some more adhesive during his demonstration. The manufacture of the floor and adhesive came in to do some test and check out the floor. I told him how we cleaned it and asked if that was the proper way to care for the floor and if our cleaning could have caused the leaking. He said the way we were cleaning the floor was perfect. He was guessing humidity or something else was going on with the floor, but couldn't be sure till after the tests to make sure it wasn't defective adhesive. The manufacture asked us if Bodamer flooring did humidity test on the floor prior to installation. The manufacture said that there would have been domes all over the floor for 24 hours for the type of testing. I replied no testing of that kind was preformed prior, since we were here and in the building when the stripping and prepping of the floor took place. My manager asked Bodamer flooring if a humidity test was done and Dan said yes but there is no documentation to prove it. Which if you went to the trouble to do they test why not save the results. If we found out we couldn't have tile due to our humidity we could have gotten a roll of flooring and not tiles with several seams. Bodamer flooring said that no matter what we say he wouldn't believe that it wasn't our fault for the way we were cleaning the floor. Well if that was true then why only a portion of the floor has oozing black liquid leaking from it. Bottom line they called us liars, sold us a very expensive floor and will not do anything to correct the problem. BAD CUSTOMER SERVICE!!! I have several pictures of the floor and that it is leaking in half of the building but can not paste them here. I will post them on Facebook review. Bottom line we didn't use improper cleaning on our floor. You yourself told our manager that you did not have the test data. Hmm funny how you have it now. If it was improper cleaning then it would be happening with the whole floor not just a section. Not to mention we have the cleaning instructions and follow them to a T. We also had the floor professionally done the first cleaning per the instructions given to us and it was leaking before it had even been cleaned the first time. You clearly misunderstood what our manager said about chemicals etc. or you just took that snip it so you had a out not to fix the problem. Our manager was not the one cleaning our floors. We in the lab were and know what was and was not used. We NEVER dumped anything on our floor to over saturate. Dan needs to step up and take responsibility. I would very much like to see the humidity test results. The manufacture went over our cleaning procedures with us and said we were doing the right thing so no over saturating like you are weakly claiming. Again I say if it was improper cleaning then how was it leaking before the first time anyone cleaned it. It is also funny that only a portion of the floor is leaking. Dan never came down to see the floor. When the manufacture came to discuss and look at the floor, neither Dan or any of their people showed up after they were called several times. When leaving a negative review people may notice that Dan attacks his customers saying they are negligent and dumb. Any flooring issue is never Bodamer's fault always the customers. I could not see Dan's nasty response to my review it was blocked. I had to read it on a friends computer. Someone at work sent me the link to the response and I still couldn't access it. Bodamer's warranty is not worth the paper it is written on.
9 years ago (02-08-2016)
We had Bodamer install both carpet and tile in our home. The guys did an amazing job. Everything was done as promised and on time. It seems lately it is very difficult finding a contractor that will do what they say. Not the case with Bodamer. They go above and beyond. You will not be disappointed.
10 years ago (26-11-2015)
Found out what I had installed was NOT what I thought I bought. Installation problems - didn't replace all the trim, broke a mirror.
10 years ago (09-12-2015)
Bodamer Brothers has been amazing, they recently did an awesome job on a carpet repair for me and they did the carpets in my parents house. My parents were super happy with entire process and decided to have them do the hardwood in the kitchen and laminate in the bathroom. Products have held up as promised and my parents are super happy. Thanks Dan
11 years ago (16-05-2014)
I think we did it all, carpet, hardwood, tile and it is wonderful. My daughter had a whole plate of spaghetti drop on my brand new carpeting two days after it was installed!! I panicked, but Dan Bodamer talked me through the clean up that evening and true to his word NO STAIN. Simply amazing. I also want to thank Matt for putting up with this stressed out woman (me) during our construction and making sure everything ran smoothly and was installed perfectly. We are truly impressed with Bodamer Brothers team of professionals. Connie Albertson
12 years ago (16-01-2014)
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