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The Home Depot

  1. Michigan
  2. Traverse City Furniture Store

Reviews, get directions and contact details for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Traverse City Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Traverse City, MI residents. Let us help with your project today!

Address: 2522 Crossing Cir, Traverse City, MI 49684, USA
Phone: (231) 922-9440
State: Michigan
Zip Code: 49684


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Reviews
I had some carpet installed. The basement was done well, however, the three bedrooms upstairs had to be fixed four times. The installer was unprofessional. I was putting my registers in for my floor vents and noticed the carpet was not stuck to the floor in that area. I began to check other areas and realized that I could pick up the carpet with two fingers in places and see nail tact strips. I contacted home depot, who sent someone to try to fix it. Again I called home depot to say that it was not fixed. They sent out the original installer with a manager who has never laid carpet. The manager told me that if I pulled straight up on the carpet with just two fingers that I would pull the carpet up, but if I pulled at an angle it would not come up. I contacted the installation team and asked if this was accurate, another manager who has carpet laying experience told me that it was not. She came out to inspect the carpet and they put more staples in to keep it in place. I was not given any compensation for my wasted time or the fact that the it took attempting to fix the carpet three times before it was installed properly. Needless to say, it was a frustrating experience and I would not trust them with another carpet install.
8 years ago (20-04-2017)
Customer service level and friendliness is about what you'd expect at Auschwitz. I wouldn't recommend this place if I was being forced to at gun point.
8 years ago (10-06-2017)
By far favorite store to go to ever. I have a large, large selection of Ryobi tools, and this and eBay are the only places I can get them. Friendly staff, helpful signs and arrows to tell you where to go, or you could ask a friendly employee if still not sure.
8 years ago (24-02-2017)
Well first of all they need electric wheel chairs or something better than old fashion wheel chairs for handicaps we can't push a wheel chair and a cart of stuff big stuff and its hard to get help there alot of workers doing nothing..A gave the cashier a coupon after she wrong my stuff up and she said I dont work that way.What? Who says that to a customer? Over it.
8 years ago (05-04-2017)
Good selection and they have a self checkout to make things go faster.
8 years ago (22-03-2017)
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