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Reviews, get directions and contact details for Boot Barn

Address: 1183 Eglin St, Rapid City, SD 57701, USA
Phone: (605) 348-2294
State: South Dakota
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Not impressed with customer service. No one approached to find out if we needed help. Other reasons at check out. They did have a good selection though.
8 years ago (22-09-2017)
Most terrible service I've experienced in a retail store. Hardly any customers, yet staff couldn't be bothered to ask if you needed assistance. I was searching the boot selection, (Which is fantastic if you only love Brown boots with square toes). Trying to see if boots I liked, were in my size. My wife and I were talking back and forth asking if something was in our size... or if we saw anybody that could help us find out. Finally, just got sick of It and started to leave. It was then that we were finally approached, and asked if we needed assistance. We told them we could have used the assistance ten minutes earlier. Now, we were no longer interested. I used to work retail. If I had left customers unaddressed, for that long, I would have lost my job. It wasn't tolerated. Will NEVER return here. Poor quality merchandise. I miss RCC, when they still cared.
9 years ago (19-10-2016)
Darn/ranch and construction related clothing and apparel. Very helpful staff.
8 years ago (15-07-2017)
Found a pair of boots wanted to try both on, they were 589.99, couldn't get anyone to help me, and that was after I asked!
8 years ago (21-07-2017)
I was greeted when I entered but when I went back to the boot section, no one asked if I needed any help, and I did, I found what I wanted, but I will not buy it from this location because the customer service was sub par at best. First Rule of Retail, Get The Money. They failed to do so and their failing business in this location shows just that.
9 years ago (23-01-2017)
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